Author Archive: SMU MBA SOLVED ASSIGNMENTS

SUBJECT :STRATEGIC MANAGEMENT

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AEREN FOUNDATION’S                                                                 Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

 

SUBJECT :STRATEGICMANAGEMENT

Total Marks: 80

 

 

  1. B.: 1)Attempt any Four Questions

2)All questions carries equal marks.

 

Answer any Four of the following questions (20 marks each)

 

Question.1.a) Explain the purpose of a mission statement.

Question. 1. b) Prepare a two-page typewritten mission statement for your company of your choice or for abusiness school.

Question.1. c) List five potentially vulnerable areas of a firm without a stated company mission.

 

Answer:

 

 

 

Question.2. Define the term social responsibility. Find an example of a company action that was legal but notsocially responsible. Give a few Indian example of Indian Firms that have incorporated Socialresponsibility in their mission and vision statements.

 

Answer:Social responsibility is an ethical framework which suggests that an entity, be it an organization or individual, has an obligation to act for the benefit of society at large. Social responsibility is a duty every individual has to perform so as to maintain a balance between the economy and the ecosystems. A trade-off may exist between economic development, in the material sense, and the welfare of the society and environment, though this has been challenged by many reports over the past decade. Social responsibility means sustaining the equilibrium between the two. It pertains not only to business organizations but also to everyone whose any action impacts the environment. This responsibility can be passive, by avoiding engaging in socially harmful acts, or active, by performing activities that directly advance social goals.

 

 

 

 

 

Question.3. What key emerging changes do you see in the global environment andWhat are their implications for strategy?Why do Company’s diversify?

 

Answer:Organizations have entered a new era characterized by rapid, dramatic and turbulent changes. The accelerated pace of change has transformed how work is performed by employees in diverse organizations. Change has truly become an inherent and integral part of organizational life.

 

Several emerging trends are impacting organizational life. Of these emerging trends, five will be examined: globalization, diversity, flexibility, flat, and networks. These five emerging trends create tensions for organizational leaders and employees as they go through waves of changes in their organizations. These tensions present opportunities as well as threats, and if these tensions are not managed well, they will result in dysfunctional and dire organizational outcomes at the end of any change process. These five trends and the specific

 

 

 

 

 

 

Question.4. Explain the relevance and the implication of Porter’s generic strategies and the five competitiveforces. Can mass customization outdate his generic strategies on an industry widespread basis?

 

 

Answer:

 

Question.5. Why are Joint Ventures formed? Are they relevant in the current WTO regime? What are thecharacteristics and strategic issues involved in JV’s and why do they fail?

 

 

Answer:

 

Question.6. Describe the different types of co-operation strategies and illustrate each with examples. Explainthe utility of the SWOT exercise.

 

 

Answer:Strength, Weakness, Opportunity, Threat. A SWOT analysis guides you to identify the positives and negatives inside your organization (S-W) and outside of it, in the external environment (O-T). Developing a full awareness of your situation can help with both strategic planning and decision-making.

 

The SWOT method (which is sometimes called TOWS) was originally developed for business and industry, but it is equally useful in the work of

 

 

 

 

Question.7. Write short notes on any 3 of the following :

 

Question.a. Stakeholder expectations

 

Answer:Stakeholders can be defined as all entities that are impacted through a business running its operations and conducting other activities related to its existence. The impact can be direct in the case of the business’s customers and suppliers or indirect in the case of the communities in which the business chooses to place its locations. Businesses must consider the needs and expectations of its stakeholders, though it need not consider them to be of equal importance. Certain stakeholders such as owners and investors are more important than others.

 

Business Stakeholders: Stakeholder is a catch-all

 

 

 

 

Question.b. The Value Chain

 

Answer:To analyze the specific activities through which firms can create a competitive advantage, it is useful to model the firm as a chain of value-creating activities. Michael Porter identified a set of interrelated generic activities common to a wide range of firms. The resulting model is known as the value chain and is depicted below:

 

 

The goal of these activities is to create

 

 

 

 

 

 

 

Question.c. Franchising & Licensing

 

Answer:For a company looking to expand, franchising and licensing are often appealing business models. In a franchising model, the franchisee uses another firm’s successful business model and brand name to operate what is effectively an independent branch of the company. The franchiser maintains a considerable degree of control over the operations and processes used by the franchisee, but also helps with things like branding and

 

 

 

 

Question.d. Core competency & sustained competitive advantage

 

Answer:Core competencies are the crown jewels of a company and, therefore, should be carefully nurtured and developed. Companies can determine their future business directions based on the strengths of competencies. However, because generalized terms such as resource, asset, capability, and competence are not clearly explained in connection with competence theory, these posing difficulties in understanding many contemporary management concepts. In this paper, the authors provide a summary of the recent management theories by comparing their salient features. They then propose a linking mechanism between assets

 

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SUBJECT :INTERNATIONAL MARKETING MANAGEMENT

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AEREN FOUNDATION’S                                                                 Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

SUBJECT :INTERNATIONAL MARKETING MANAGEMENT

Total Marks : 80

 

 

N.B.1)Attempt any eight questions.

2)All questions carry equal marks.(10 each)

 

 

Question.1. What are the advantages of International Marketing?

 

Answer:International marketing, also known as global marketing, is the process of overseas advertising of the products that a company sells. International marketing provides a host of benefits to a business, from helping to broaden the customer base to improving the reputation of the brand. Understanding these advantages can help businesses of all sizes to plan their international sales strategies and to focus their customer service efforts.

 

Market Expansion: The most obvious advantage of marketing internationally is the expansion of a company’s market. Expanding the places where a company does business and advertises its products and services opens up a larger customer base and potentially greater profit margins. While small businesses may find that marketing

 

 

 

.

 

 

 

 

Question.2. Write a detailed note on International market selection.

 

Answer:Once you have made ​​the decision to go international with your tourism business, and you have conducted a preliminary analysis and diagnosis of your company, the first question you must resolve is how to choose the market or markets in which to begin your operations and where to focus your marketing efforts.

 

Proper selection of the markets where you intend to export your tourism services is one of the most significant aspects towards the success of the internationalisation process and, in many cases, can determine the future viability of the expansion strategy.

 

 

 

 

 

Question.3. Explain in detail the environment of International business.

 

Answer:International business comprises all commercial transactions (private and governmental, sales, investments, logistics, and transportation) that take place between two or more regions, countries and nations beyond their political boundaries. Usually, private companies undertake such transactions for profit; governments undertake them for profit and for political reasons. The term “international business” refers to all those business activities which involve cross-border transactions of goods, services, resources between two or more nations. Transactions of economic resources include capital, skills, people etc. for international production of physical goods and services such as finance, banking,

 

 

 

 

 

Question.4. Explain scope of international marketing research?

 

Answer:The Nature and Scope of International Marketing Research

 

The impact of the globalization of businesses is so profound that it has been described as the second Industrial Revolution Globalization not only means bigger businesses, but also more complex businesses Understandably, this increase in complexity means the information needs of organizations are also becoming more complex. An established multinational company, operating in multiple markets around the world, wants to study its brand image in the various global markets How can this company conduct such a study?

 

A US cake manufacturer introduced its new cake mix in

 

 

 

 

 

Question.5. What are different trade theories? Explain in detail.

 

Answer:International trade is the exchange of capital, goods, and services across international borders or territories, which could involve the activities of the government and individual. In most countries, such trade represents a significant share of gross domestic product (GDP). While international trade has been present throughout much of history, its economic, social, and political importance has been on the rise in recent centuries. It is the presupposition of international trade that a sufficient level of geopolitical peace and stability are prevailing in order to allow for the peaceful exchange of trade and commerce to take place

 

 

 

 

 

Question.6.”Understanding consumer behaviour helps in International Marketing”. Illustrate the statement withsuitable example.

 

Answer:

 

Question.7. How does advertising and promotion help in International Marketing?

 

Answer:

 

Question.8. Explain difference between international marketing and domestic marketing.

 

Answer:Marketing is the efficient and effective management and utilization of a company’s resources to meet the consumers’ demands and the company’s objectives. It involves selling the company’s products to satisfy the needs of consumers.

 

It includes planning, conception and execution of ideas, pricing, promotion, and distribution of a company’s products with the purpose of obtaining the company�s objectives and satisfying the consumers.

 

Marketing can be done within a local or domestic

 

 

 

 

 

 

Question.9. Write a note on product development in international marketing.

 

Answer:Few products these days are revolutionary which means that companies need to be innovative in every aspect of their business in order to keep one step ahead.  Most often new products refresh or reinforce a product range by complementing the existing offer as opposed to being a catalyst for business change. Companies should bear in mind that the time needed to copy products is shortening and as such fast and cost-effective simultaneous launch of new products across multiple markets can be prudent.

 

The process used to develop products for

 

 

 

 

 

Question.10. Explain Pricing Basics for international marketing.

 

Answer:The basic policies recognized for Pricing Decisions in international market are as follows:

 

Fundamentals which may affect price decisions are consumer situation and cost considerations. It is quite unfortunate that many firms have no clear pricing policies. The following are the basic policies recognized for pricing:

 

1) Cost-oriented pricing policy,

2) Customer Demand-oriented pricing policy,

3) Competition-oriented pricing policy, and

4) Other Pricing Policies.

 

 

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SUBJECT :INTERNATIONAL BUSINESS

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AEREN FOUNDATION’S                                                                 Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

Case Study Project

Total Marks: 80

 

 

SUBJECT :INTERNATIONAL BUSINESS

 

 

 

Case 1

 

(20 Marks)

 

 

Question.1.(a) What was the critical catalyst that led Kodak to start taking the Japanese market seriously?

 

Answer:Until early 1980s when Fuji launched an aggressive export drive, attacking Kodak in the north American and European markets.Kodak started selling photographic equipment on Japan 1889 and by the 1930s it had a dominant position in the Japanese market. But after World War II, U.S occupation forces persuaded most U.S companies including Kodak to leave Japan to give the war torn local industry a chance to recover. Kodak was effectively priced out of the market by tariff barriers; over the next 35 years Fuji gained 70% share of the market while Kodak saw its share slip to miserable 5%. During this period Kodak limited much of its

 

 

 

 

 

Question.1.(b) From the evidence given in the case do you think Kodak’s charges of unfair trading practices against Fujiare valid? Support your answer.

 

Answer:The charges were very valid. The Japanese government helped to create a ‘profile sanctuary’ for Fuji in Japan by systematically denying Kodak access to Japanese distribution channels for consumer film and paper. Kodak claims Fuji has effectively shut Kodak products out of four distributors that have a 70% share of the photo distribution market. Fuji has an equity position in two of the distributors, gives large year –end relates and cash payments to all four distributors as a reward for their loyalty to Fuji, and owns stakes in the banks that finance them. Kodak also claims that Fuji uses similar tactics to control 430 wholesale photo furnishing labs in Japan to which it is the exclusive supplier. Moreover Kodak’s petition claims that the Japanese government has actively encourages these practices

 

In 2005, Kodak Canada donated its entire historic company archives to Ryerson University in Toronto. The Ryerson University Library also acquired an extensive collection of materials on the history of photography from the private collection of Nicholas M. & Marilyn A. Graver of Rochester, New York. The Kodak Archives, begun in 1909, contain

 

 

 

 

 

 

 

 

 

Case 2

 

(20 Marks)

 

 

Questions:

 

Question.1.Which company is truly Multinational? Why?                                       

 

Answer:Two Senior executives of world’s largest firms with extensive holdings outside the home country speak.

 

Company A: “We are a multinational firm. We distribute our products in about 100 countries. We manufacture in over 17 countries and do research and development in three countries. We look at all new investment projects both domestic and overseas using exactly the same criteria”.

 

The execution from company A continues, “ of course the most of the key ports in our subsidiaries are held by home country nationals. Whenever replacements for these men are sought, it is the practice, if not the policy, to look next to you

 

 

 

 

 

 

Question.2. List three differences between Company, Multi National company and Trans Multi National Company? 

 

Answer:The executive from Company B goes on to explain, “the worldwide Product division concept is rather difficult to implement. The senior executivesincharge of this divisions have little overseas experience. They have been promoted from domestic ports and tend to view foreign consumers needs as really basically the same as ours. Also, product division executives tend to focus on domestic market, because it generates more revenue than foreign market. The rewards are for global performance, but strategy is to focus on domestic.

 

We tend to read the following terms and think they refer to any company doing business in anothercountry.

 

 

 

 

 


 

 

Case 3

 

(20 Marks)

 

Strategic R & D by TNCs in Developing Countries

 

 

 

Questions:

 

Question.1. (a) Explain why MNCs have located R & D centres in developing countries?   

 

Answer:TNCs have had long units in developing host countries for adapting products and processes to the local conditions, and in a few cases, to products for local markets. Since the min-1980s, however, they have also started locating strategic R & D centres in some developing countries, for developing generic technologies and products for regional or global markets. The main incentives for this are : (a) access to highly qualified scientists as shortages of research personnel emerge in certain fields in industrialised countries, (b) Cost differentials in research salaries between developing and industrialised countries, and (c) rationalisation of operations, assigning particular affiliates the responsibility for developing, manufacturing, and marketing particular products worldwide. Th new trends are more visible in industries dealing

 

 

 

 

 

 

Question.1. (b) Mention the areas where R & D activities can easily be decentralised. 

 

Answer:Research and Development (R&D), also known in Europe as research and technical (or technological) development (RTD), is a general term for activities in connection with corporate or governmental innovation. R&D is a component of Innovation and is situated at the front end of the Innovation lifecycle. Innovation builds on R&D and includes commercialization phases. The activities that are classified as R&D differ from company to company, but there are two primary models, with an R&D department being either staffed by engineers and tasked with directly developing new products, or staffed with industrial scientists and tasked with applied research in scientific or technological fields which may facilitate future

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Case 4

 

(20 Marks)

 

Question.1.VK Ltd a multi-product Company, furnishes you the following data relating to the year 2000.

 

               First Half of the year      Second Half of the year

Sales                Rs. 45,000                               Rs. 50,000

Total Cost        Rs. 40,000                   Rs. 43,000

 

Assuming that there is no change in prices and variable costs and that the fixed expenses are incurred equally in the two half years periods calculate for the year 2000.

 

  1. The Profit Volume ration
  2. Fixed Expenses
  3. Break-Even Sales
  4. Percentage of margin of safety.

5 Marks each

 

Answer:VARIABEL  COST   27000      30000      57000

FIXED  COST   13000      13000      26000

40000      43000      83000

 

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SUBJECT: ACCOUNTING

 

 

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AEREN FOUNDATION’S                                                                              Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

 

SUBJECT: ACCOUNTING

 

 

                                                                                                                     Total Marks: 80

 

 

N.B.:      1) All questions are compulsory

                2) All questions carry equal marks.

 

 

Q1) ABC Ltd. Produces room coolers.  The company is considering whether it should continue to manufacture air circulating fans itself or purchase them from outside.  Its annual requirement is 25000 units.  An outsider vendor is prepared to supply fans for Rs 285 each.  In addition, ABC Ltd will have to incur costs of Rs 1.50 per unit for freight and Rs 10,000 per year for quality inspection, storing etc of the product.

 

In the most recent year ABC Ltd. Produced 25000 fans at the following total cost:

 

Material                                                                                                                                  Rs.      50,00,000

Labour                                                                                                                                      Rs.      20,00,000

Supervision & other indirect labour                                                                           Rs.        2,00,000

Power and Light                                                                                                                   Rs.           50,000

Depreciation                                                                                                                         Rs.           20,000

Factory Rent                                                                                                                          Rs.             5,000

Supplies                                                                                                                                  Rs.           75,000

 

Power and light includes Rs 20,000 for general heating and lighting, which is an allocation based on the light points.  Indirect labour is attributed mainly to the manufacturing of fans.  About 75% of it can be dispensed with along with direct labour if manufacturing is discontinued.  However, the supervisor who receives annual salary of Rs 75,000 will have to be retained.  The machines used for manufacturing fans which have a book value of Rs 3,00,000 can be sold for Rs 1,25,000 and the amount realized can be invested at 15% return.  Factory rent is allocated on the basis of area, and the company is not able to see an alternative use for the space which would be released.  Should ABC Ltd. Manufacture the fans or buy them?

 

 

Ans:

 

Total Purchasing cost of 25,000 Units Fans=

 

Purchasing cost of 25,000 units Fans 25,000 Units x Rs. 285 71,25,000
Freight 25,000 Units x Rs. 1.50 37,500
Quality inspection, storing etc charges   10,000

 

 

Q2) Usha Company produces three consumer products: P, Q and R. The management of the company wants to determine the most profitable mix.  The cost accountant has supplied the following data.

 

Usha Company: Sales and Cost Data

 

Description Product Total
  P Q R  
Material Cost per unit        
  Quantity (Kg) 1.0 1.2 1.4  
Rate per Kg  (Rs) 50 50 50  
Cost per unit  (Rs) 50 60 70  
Labour Cost per unit 30 90 90  
Variable Overheads per unit 15 10 25  
Fixed Overheads (Rs .000)       9,175
Current Sales (Units ,000) 100 50 60 210
Projected Sales (Units ,000) 109 55 125 289
Selling Price per unit (Rs) 150 200 270  

 

Raw material used by the firm is in short supply and the firm can expect a maximum supply of 350 lakh kg for next year.  Is the company’s projected sales mix most profitable or can it be changed for the better?

 

 

 

 

 

 

 

 

 

Ans:

 

 

Description Product Total
  P Q R  
Material Cost 350 420 490 1260

 

 

 

 

 

Q3) DSQ Company Ltd, a diversified company, has three divisions, cement, fertilizers and textiles.  The summary of the company’s profit is given below:

 

                                                                                                                                                    (Rs/Crore)

 

  Cement Fertilizer Textiles Total
Sales 20.0 12.0 18.0 50.0
Less : Variable Cost 8.0 9.6 5.4 23.0
Contribution 12.0 2.4 12.6 27.0
Less : Fixed Cost (allocated to divisions in proportion to volumes of Sales) 8.0 4.8 7.2 20.0
Profit (Loss) 4.0 (2.4) 5.4 7.0

 

 

After allocating the company’s fixed overheads to products the Fertilizers, division incurs a loss of Rs 2.4 crore.  Should the company drop this division?

 

 

Ans:

 

 

      Rs./Crore
  Cement Fertilizer Textiles Total
Sales 20.00 12.00 18.00 50.00
Less : Variable Cost 8.00 9.60 5.40 23.00

 

 

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Elective – Quality Systems Management

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Case Study Project

Total Marks: 100

 

 

Elective – Quality Systems Management

 

 

 

Question. 1. A quality material, product, process, service or system is one that meets the needs of customers. Today, customers, including consumers, know what they want and can easily recognise ‘quality’.Businesses interact with a variety of customers e.g.

 

  • Internal e.g. staff who have their office cleaned, or use the canteen
  • Business e.g. suppliers of raw materials, stationery, transport, telecommunications
  • End users e.g. other firms, the government or its agents, or the general public (buyers of goods or services).

 

Many businesses trade at local, national and international levels. To win customers’ confidence, firms need to meet the highest quality standards. Distant and local or national customers want a guarantee of reliable, high quality goods and services. Discuss the range of products and services that assist in assuring high quality. Standards that all capture best practice. What should be expected of a particular product, material, service, process or technology in a particular industry?

 

Answer:International trade is the exchange of capital, goods, and services across international borders or territories, which could involve the activities of the government and individual. In most countries, such trade represents a significant share of gross domestic product (GDP). While international trade has been present throughout much of history, its economic, social, and political importance has been on the rise in recent centuries. It is the presupposition of international trade that a sufficient level of geopolitical peace and stability are prevailing in order to allow for the peaceful exchange of trade and commerce to take place between nations.

 

Trading globally gives consumers and countries the opportunity to be exposed to new markets and products. Almost every kind of product can be found on the international market: food, clothes, spare parts, oil, jewelry, wine, stocks, currencies and water. Services are also traded: tourism, banking, consulting and transportation. A product that is sold to the global market is an export, and a product that is bought from the global market is an import. Imports and exports are accounted for in a country’s current account in the balance of payments.

 

Ancient Silk Road trade routes across Eurasia

 

Industrialization, advanced technology, including

 

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Elective: Port and Shipping Management

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National Institute of Business Management

 

Chennai – 020

DBA / PGDBA

 

Elective: Port and Shipping Management

 

Attend any 4 questions.  Each question carries 25 marks

(Each answer should be of minimum 2 pages / of 300 words)

 

 

Question.1.        Explain the application of Logistics Hub to container port.

 

Answer: Since the hub-and-spoke concept was introduced to the aviation market after the US airline deregulation in the late 1970s, it becomes a primary distribution model employed by leading international logistics companies. This pattern drives the companies to consolidate shipments on the large scale at major terminals (i.e. hub) and to redistribute the smaller scale of shipments to their respective destinations via radial links (i.e. spoke). In the field of logistics and supply chains, however, the hub concept has been often introduced in various terms in accordance with functionality: for example, logistics centre, logistics zone, freight terminal, distribution centre and warehouse. Such a heterogeneous terminology on the concept of logistics hub seems still in usage by practitioners and academics alike.

 

 

 

 

Question.2.        Explain the strategic significance of maritime logistics value.

 

Answer:Maritime logistics value (i.e. improving operational efficiency and service effectiveness in maritime logistics) is one of the strategic goals that maritime operators (i.e. port operators, shipping lines and freight forwarders) want to achieve. Due to the lack of a systematic approach towards maritime logistics management, however, existing literature has yet to clearly define what strategic direction should be taken to accomplish such goals. This thesis proposes that a knowledge-based strategy is the most desirable alternative, having diagnosed its effectiveness in creating and sustaining maritime logistics value. The thesis consists of theoretical and empirical sections. The theoretical part reviews the work of maritime logistics and operators within the context of global logistics and strategic management theory (especially, knowledge-based and inter-organisational relationship perspectives).

 

 

 

 

Question.3.        Explain Hinterland transport system design.

 

Answer:Some of the load units arriving at seaports are transhipments for other seaports, while others have inland destinations. The hinterland transportation system enables load units to be transhipped between seaports and inland destinations. The term “hinterland” is often referred to as the effective market or the geo-economic space in which the seaport sells its services. A similar definition is presented by van Klink and van den Berg (1998) who define hinterland as the interior region served by the port. The logistics related to the hinterland involves many actors and activities, and requires intense collaboration and coordination to work effectively and efficiently. Hence, hinterland logistics and transportation have become a crucial part of ensuring an efficient supply chain.

 

 

 

 

Question.4.        Explain Port and Logistics Chains, its changes in organizational effectiveness.

 

Answer:

 

Question.5.        Write an essay of logistics performance of supply chain oriented ports.

 

Answer:A port logistics chain (PLC) embraces all the global logistics chains that operate through a seaport, including different stakeholders involved in the international trade processes, such as the importers and exporters, the Port Authority, the terminal operators, customs, customs agents, transport companies (ground and maritime), freight forwarders, empty container parks, etc. The PLC faces important challenges for the integration of those supply chains processes and the huge number of public and private stakeholders.

 

Question.6.        Explain the impact of supply chain integration on shipping firm performance.

 

Answer:

 

 

 

25 x 4=100 marks

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Assignments of Two year MBA Program Semester – III

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National Institute of Business Management

 

Ist Floor, Swathandrya Samara SmrithiBhavan, Nandavanam Road

Palayam P.O. Trivandrum – 695 033

E-mail: admin@nibmglobal.com

0471- 4014294, 4014298

 

Assignments of Two year MBA Program

Semester – III

Total Marks:100

 

 

1.Students are requested to go through the instructions carefully.

2.The Assignment is a part of the internal assessment.

3.Marks will be awarded for each Assignment, which will be added to the total marks. Assignments carry equal marks.

4.Assignments should submit in your ‘portal’ on/before the ‘completion date’ mentioned.

 

 

 

Management Research

 

Question.1.You are in charge of promoting a new flavour of tooth paste yet to be produced in a tooth paste manufacturing unit which sampling techniques will you use to get the required data from a population.

 

Answer:There are various sampling techniques available for us. The most commonly used sampling techniques are simple random sampling, stratified sampling, cluster sampling, convenience sampling, quota sampling and systematic sampling. All these methods are used according to the demand of the situation. Usually cluster sampling is used when sampling from the various geographical zones is required. Simple random sampling is usually used when highest accuracy level has to be achieved however cost associated with simple random sampling over the large population size is quite high. Stratified sampling is used when groups of data elements are selected randomly from various bigger heterogeneous groups. All these methods are used depending upon the nature and demand of the research.

 

We would do consumer research to see what people thought of your product. Prepare a questionnaire about launch of new toothpaste…….question like

 

  1. Which other brand they are using any why
  2. Whether they want fluoride base or chloride base.
  3. Whether it is mint based or not – their preference
  4. What they are expecting from our company

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Quality Systems Management

 

 

 

Question.2.What are the points you will keep in mind about the concept of quality control and inspection if you are the quality systems manager of a rubber products manufacturing unit?

 

Answer:Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. QC is similar to, but not identical with, quality assurance (QA). QA is defined as a procedure or set of procedures intended to ensure that a product or service under development (before work is complete, as opposed to afterwards) meets specified requirements. QA is sometimes expressed together with QC as a single expression, quality assurance and control (QA/QC).

 

In order to implement an effective QC program, an enterprise must first decide which specific standards the product or service must meet. Then the extent of QC actions must be determined (for example, the percentage of units to be tested from each lot). Next, real-world data must be collected (for example, the percentage of units that fail) and the results reported to management personnel. After this, corrective action must be decided upon and taken (for example, defective units must be repaired or rejected and poor service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Business Environment

 

 

Question.3.Imagine yourself as a new businessman what are the objectives of business that you will keep in mind if you have to launch a new business.

 

Answer:In business, not every good idea succeeds. The dot-com experience showed that even if you get millions to fund your business, your business could still fail if all the elements for success are not present. Selling pet food on the Internet is a dumb idea; hence, it is no wonder that Pets.com perished. WebVan.com closed one of its warehouses, after learning that delivering groceries 80 miles away from a distribution center is not such a bright idea after all.

 

So what do we need to do to successfully jumpstart a new business? I think here are six steps to launch a new business successfully.

 

  1. Provide a benefit.

 

A new business stands a greater chance at success if it is responding to a need of a consumer. Our potential customers will buy our products or service if they see that it provides some benefits to them. We must be able to respond to their “what is it for me” question.

 

As a new business owner, our main task is to understand

 

 

 

 

 

 

 

 

 

 

 

Quantitative techniques for Business Analysis

 

 

Question.4.Suppose you are heading a business unit in India which are the points about statistics you will keep in mind for doing business profitably. In other words what is the relevance of Business statistics in you venture.

 

Answer:The basic objective with which Business Statistics is used for making inferences that is reaching a decision or conclusion and predictions and assumptions. In business, decision making is a very critical phase and is used in all the fields of business. The use of statistics makes comparisons and analysis easier which relatively quickens the decision-making process and also makes it a little easier. By using statistics the relationships of different variables can be studied. Statistics makes it possible to do what-if analysis. Regression analysis is used for studying the relationship between variables and the dependency of one upon the other. Research shows that the use of statistical models improves the decision making process. By using probabilities, different predictions can also be made in business.

 

 

 


 

 

 

Managerial Economics

 

 

Question.5.Suppose you are the Marketing Manager of Bayer & Company Ahmedabad, which are the techniques you will apply in forecasting demand of a product yet to be manufactured.

 

Answer:All business firms must forecast the demand for their products or services to plan to survive and grow. The economics literature provides them a list of demand forecasting techniques to help the manager to plan. Demand forecasting assumes greater importance, in view of the changes coupled with information revolution happening almost in all countries, to enable optimal utilization of the available resources in ultimately transforming the economy smoothly. Thus it becomes crucial to evaluate the validity of the popular demand forecasting techniques. This paper attempts to examine some popular demand-forecasting techniques, as to whether they do what they claim to be doing, so that the practicing managers can exercise enough caution in using these demand forecasting techniques.

 

Effective workforce planning for specific enterprises involves determining which actions are needed to achieve business objectives, identifying the types and quantities of skills that are necessary to accomplish those actions, determining how those skills may vary from the skills that are currently available, and developing strategies for closing the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Marketing

 

 

Question.6.Selective Food Marketing has answered the call and was created to represent the way a foodservice broker should. As our industry rapidly evolves, yet condenses, the demand for qualified and experienced representation is great. Selective Food service Marketing’s philosophy is to execute our principals’ agenda with thorough operator penetration and effective service to our distributors. A conservative prospectus of manufacturers, but go to market aggressively to succeed. What is your vision to represent a food manufacturing company in a way that they are proud to say that they have Selective Food Marketing services?

 

Answer:Food Marketing: Food products often involve the general marketing approaches and techniques applied the marketing of other kinds of products and services. In food marketing, topics such as test marketing, segmentation, positioning, branding, targeting, consumer research, and market entry strategy, for example, are highly relevant. In addition, food marketing involves other kinds of challenges–such as dealing with a perishable product whose quality and availability varies as a function of current harvest conditions. The value chain–the extent to which sequential parties in the marketing channel add value to the product–is particularly important. Today, processing and new distribution options provide increasing increasing opportunities available to food marketers to provide the consumer with convenience. Marketing, services, and processing added do, however, result in significantly higher costs. In the old days, for example, consumers might have baked their own bread from locally grown flour. Today, most households buy pre-manufactured bread, and it is estimated that the farmer receives only some 5%

 

 

 

 

 

 

 

 

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SUBJECT : INTERNATIONAL HUMAN RESOURCE MANAGEMENT

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AEREN FOUNDATION’S                                                                 Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

SUBJECT : INTERNATIONAL HUMAN RESOURCE MANAGEMENT

 

Total Marks: 100

 

Attempt all questions

All questions carry equal marks.(10 marks)

 

 

Question. 1. What is International human resource management? Explain nature ofinternational human resource management.

 

Answer: As a result of market globalisation it has become increasingly important to explore the international issues related to management as organisations seek to achieve sustainable competitive advantage through their human resource. The study of, and subsequent practice in, International Human Resource Management focuses on the need to be culturally sensitive in our management of people in a cross-cultural multi-national environment.

 

The programme has been developed for students who wish to, or already work within, a multi-cultural business. For those who are new to the field of Human Resource Management, the programme offers the opportunity to develop your knowledge and professional practice so that you are equipped with the ‘tools and techniques’ necessary to embark on a career in International Human Resource Management: for such students

 

 

 

 

 

Question. 2. Explain role of multiculturalism in international human resource management.

 

Answer: The globalization of business, increased mobility of labor across geographic borders is leading to multiculturalism among several countries. For instance, in countries such as Canada, US, UK, India, and Australia, multiculturalism is increasingly becoming an integral part of the national identity. In addition, cross-border mergers and acquisitions (eg. Arcelor-Mittal) and deployment of teams for certain projects, require organizations to draw from a pool of human resources from different countries.

 

The globalization of the business environment that is being driven by technological and economic factors is resulting in an ever-increasing number of cross-cultural interactions in the workplace. Recent estimates indicate that there are over 1000,000 firms with international operations, and they have annual revenues in excess of $3500 billion. Not surprisingly, the growth in the number of firms with international operations has been

 

 

 

 

Question. 3. Explain significance of HRM in cross-border mergers & acquisitions.

 

Answer:Mergers and acquisitions (M&) are increasingly becoming a strategy of choice for companies attempting to achieve and sustain competitive advantage. However, not all M&As are a success. To analyze the effectiveness of HRM strategies as a mechanism for achieving synergies, we incorporate the post-acquisition resource flows and the need for structural integration into Aguilera and Dencker’s (2004) framework that considers both national institutional environments and the strategic fit between the acquisition rationale and the human resource management (HRM) strategy. By taking into account the post-acquisition resource flows, we can identify which acquisitions will require greater levels of interdependence between the resources of the acquirer and the target.

 

 

 

 

Question. 5. What is staffing of international business?

 

Answer:Human resource management in international business presents issues that are different from those in domestic or local business. The nature and characteristics of international business are more complicated than domestic or local business. As such, it is necessary to account for different types of human resource management issues in international business. HR managers must also choose the right staffing policy approach based on the needs of the organization. Effectively addressing the various types of human resource management issues and deciding on the most suitable staffing policy approach leads to success in HRM in international business.

 

Staffing (or finding, choosing and placing) good employees is difficult even at home. However, it becomes more difficult in other countries. For

 

 

Question. 6. What is international compensation management?

 

Answer: Designing and developing a better compensation package for HR professionals for the international assignments requires knowledge of taxation, employment laws, and foreign currency fluctuation by the HR professionals. Moreover, the socio-economic conditions of the country have to be taken into consideration while developing a compensation package. It is easy to develop the compensation package for the parent country national but difficult to manage the host and third country nationals. When a firm develops international compensation policies, it tries to fulfills some broad objectives:

 

  • The compensation policy should be in line with the structure, business needs and overall strategy of the organization.

 

 

 

Question. 7. Write a detailed note on ethics & social responsibility.

 

Answer:Social responsibility is an ethical theory, in which individuals are accountable for fulfilling their civic duty; the actions of an individual must benefit the whole of society. In this way, there must be a balance between economic growth and the welfare of society and the environment. If this equilibrium is maintained, then social responsibility is accomplished.

 

The theory of social responsibility is built on a system of ethics, in which decisions and actions must be ethically validated before proceeding. If the action or decision causes harm to society or the environment then it would be considered to be socially irresponsible.

 

Moral values that are inherent in society create a

 

 

 

Question. 8. What is performance management?

 

Answer:Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals.

 

An effective performance management system will:

 

  • Be job specific, covering a broad range of jobs in the organization
  • Align with your organization’s strategic direction and culture
  • Be practical and easy to understand and use
  • Provide an accurate picture of each

 

 

 

 

 

                                                                                                                                       

 

Question. 9. Write down the importance of training & development.

 

Answer:Training presents a prime opportunity to expand the knowledge base of all employees, but many employers find the development opportunities expensive. Employees also miss out on work time while attending training sessions, which may delay the completion of projects. Despite the potential drawbacks, training and development provides both the company as a whole and the individual employees with benefits that make the cost and time a worthwhile investment.

 

Addressing Weaknesses: Most employees have some weaknesses in their workplace skills. A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links

 

 

 

 

Question. 10. Write a detailed note on international industrial relations.

 

Answer:Industrial relations is a multidisciplinary field that studies the employment relationship. Industrial relations is increasingly being called employment relations or employee relations because of the importance of non-industrial employment relationships; this move is sometimes seen as further broadening of the human resource management trend. Indeed, some authors now define human resource management as synonymous with employee relations. Other authors see employee relations as dealing only with non-unionized workers, whereas labor relations is seen as dealing with unionized workers. Industrial relations studies examine

 

 

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SUBJECT: INTERNATIONAL FINANCIAL MANAGEMENT

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AEREN FOUNDATION’S                                                                 Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

SUBJECT: INTERNATIONAL FINANCIAL MANAGEMENT

 

Total Marks: 100

 

1) Attempt all questions

2) All questions carry equal marks. (10 marks)

 

Question.1. What is exchange rate determination and forecasting?

 

Answer: There are numerous methods of forecasting exchange rates, likely because none of them have been shown to be superior to any other. This speaks to the difficulty of generating a quality forecast. However, this article will introduce you to four of the most popular methods for forecasting exchange rates.

 

Purchasing Power Parity (PPP): The purchasing power parity (PPP) is perhaps the most popular method due to its indoctrination in most economic textbooks. The PPP forecasting approach is based off of the theoretical Law of One Price, which

 

 

 

 

 

 

 

Question.2. Explain financial management in a global context.

 

Answer:Financial management refers to the efficient and effective management of money (funds) in such a manner as to accomplish the objectives of the organization. It is the specialized function directly associated with the top management. The significance of this function is not seen in the ‘Line’ but also in the capacity of ‘Staff’ in overall of a company. It has been defined differently by different experts in the field.

 

The term typically applies to an organization or company’s financial strategy, while personal finance or financial life management refers to an individual’s

 

 

 

 

Question.3. Explain in detail:

 

Question.a) Accounting implications of international activities

 

Answer: The IASB-FASB convergence effort involves two kinds of projects. The first type includes short-term projects that are intended to remove many of the numerous individual differences between International Financial Reporting Standards (IFRS, which include International Accounting Standards (IAS) issued by the predecessor body to the IASB) and US GAAP. Examples of current and proposed short-term convergence efforts involve the accounting treatments of nonmonetary exchanges, discontinued operations, income taxes and interim reporting. The second type of convergence project involves longer term joint IASB-FASB projects and co-ordinated projects that are intended to provide major pieces of improved accounting guidance. Examples of the latter include the joint projects on revenue

 

 

 

 

 

Question.b) Tax implications of international activities

 

Answer: Regardless of how the program is ultimately structured, the school faces a number of various international tax matters.  Questions that should be considered are summarized below.

 

Taxable and Legal Presence

 

Does the activity create a “taxable presence” in a foreign country?

 

A foreign country may reserve the right to tax the income that the school generates in the foreign jurisdiction.  However, the United States has

 

 

 

 

 

Question.4. What is forwards, swaps and interest Parity?

 

Answer: A theory in which the interest rate differential between two countries is equal to the differential between the forward exchange rate and the spot exchange rate. Interest rate parity plays an essential role in foreign exchange markets, connecting interest rates, spot exchange rates and foreign exchange rates.

 

Calculating Forward Rates: Forward exchange rates for currencies refers to exchange rates at a future point in time, as opposed to spot exchange rates, which refers to current rates. An understanding of forward rates is fundamental to interest rate parity, especially as it pertains to arbitrage. The basic equation for calculating forward rates

 

 

 

 

Question.5. Explain short-term financial management in a multinational corporation.

 

Answer: Short-term financial management involves budgeting and making financial plans for periods of one year or less. Some long-term financial obligations such as mortgage payments have to be factored into the equation, but short-term financial management typically involves balancing short-term income and expenses. Businesses, governments and individuals have to create short-term financial plans to ensure that obligations to creditors are paid and that sufficient funds are raised to cover other upcoming costs.

 

Within the business arena, short-term financial management involves managers making departmental budgets that detail short-term costs such

 

 

 

 

 

Question.6. Explain long-term borrowing in the global capital markets.

 

Answer: Capital markets are financial markets for the buying and selling of long-term debt or equity-backed securities. These markets channel the wealth of savers to those who can put it to long-term productive use, such as companies or governments making long-term investments. Capital markets are defined as markets in which money is provided for periods longer than a year. Financial regulators, such as the UK’s Bank of England (BoE) or the U.S. Securities and Exchange Commission (SEC), oversee the capital markets in their jurisdictions to protect investors against fraud, among other duties.

 

 

 

 

 

 

Question.7. What are different currency options?

 

Answer: A contract that grants the holder the right, but not the obligation, to buy or sell currency at a specified exchange rate during a specified period of time. For this right, a premium is paid to the broker, which will vary depending on the number of contracts purchased. Currency options are one of the best ways for corporations or individuals to hedge against adverse movements in exchange rates.

 

Investors can hedge against foreign currency risk by purchasing a currency option put or call. For example, assume that an investor believes that

 

 

Question.8. Explain currency and interest rate futures.

 

Answer:In India, the trading in the newly launched derivates or more popularly the interest rate futures began on August 31, 2009 clocking trading volumes of Rs 276 crore in their first day of trade. A dream debut, indeed! But what is this index rate futures all about? Who is eligible and where can you trade them? Read on to find out the answers for these and much more about interest rate futures touted to be the next big thing in Indian derivates.

 

What is interest rate futures trading?

 

 

 

 

 

 

Question.9. Write a detailed note on the foreign exchange market in India

 

Answer:The foreign exchange market (forex, FX, or currency market) is a global decentralized market for the trading of currencies. This includes all aspects of buying, selling and exchanging currencies at current or determined prices. In terms of volume of trading, it is by far the largest market in the world.[1] The main participants in this market are the larger international banks. Financial centres around the world function as anchors of trading between a wide range of multiple types of buyers and sellers around the clock, with the

 

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SUBJECT : GLOBAL BUSINESS ENVIRONMENT

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AEREN FOUNDATION’S                                                                 Maharashtra Govt. Reg. No.: F-11724

 

 

 

 

 

 

 

 

 

SUBJECT : GLOBAL BUSINESS ENVIRONMENT

 

Total Marks: 80

 

Attempt any 8 question (10 marks each)

 

 

Question.1. What are the elements of business environment?

 

Answer:The business environmental factors may be classified into different types. There are broadly two types of environment that affects the organisation, internal environment and external environment.The business environmental factors may be classified into different types. There are broadly two types of environment that affects the organisation, internal environment and external environment.

 

Inland Environment:Environment which lies within the origin is known as internal environment. Internal factors are generally regarded as controllable factors.

 

Factors of Internal Environment:

 

 

 

 

 

 

Question.2. Discuss and comment on the Industrial policy Resolution 1948.

 

Answer:In a mixed economy the industrial policy of the government reflects the thinking of the community on the spheres earmarked for the public sector and the private sector. There was nothing like an Industrial Policy in India in the pre-independence period. At the outset of independence there was confusion and misconceptions in the minds of the industrialists about the fate of their businesses. It was necessary to remove the confusion and give a clear cut direction to the industries to invest and expand. Hence a conference of industrialists was held in February 1948 and based upon the deliberations in the conference the 1st industrial policy resolution was adopted by the parliament on 6th April 1948.

 

The main provisions of the IPR April 1948

 

 

 

 

 

 

Question.3) Write a brief note on M.R.T.P Act.

 

Answer:Post independence, many new and big firms have entered the Indian market. They had little competition and they were trying to monopolize the market. The Government of India understood the intentions of such firms. In order to safeguard the rights of consumers, Government of India passed the MRTP bill. The bill was passed and the Monopolies and Restrictive Trade Practices Act, 1969, came into existence. Through this law, the MRTP commission has the power to stop all businesses that create barrier for the scope of competition in Indian economy.

 

 

 

 

Question.4) What are the social responsibilities of business towards the community?

 

Answer:Major responsibility of business towards different sections of society are as : 1. Employees, 2. Owners, 3. Consumers, 4. Government, 5. Shareholders, 6. Community, 7. Environment!

 

Business depends on society for inputs like money, men, and skills and also for market where products have to be sold to the customers. The business depends on society for existence, sustenance and encouragement.

 

 

 

 

 

Question.5. Point out the basic objectives of Investment.

 

Answer:The options for investing our savings are continually increasing, yet every single investment vehicle can be easily categorized according to three fundamental characteristics – safety, income and growth – which also correspond to types of investor objectives. While it is possible for an investor to have more than one of these objectives, the success of one must come at the expense of others. Let’s examine these three types of objectives, the investments that are used to achieve them and the ways in which investors can incorporate them in devising a strategy.

 

Safety: Perhaps there is truth to the axiom that there is no such thing as a completely safe and secure investment. Yet we can get close to ultimate safety for our investment funds through the purchase of government-issued securities in stable economic systems, or through the purchase of the highest quality corporate bonds issued by the economy’s top companies. Such securities are arguably the best means of preserving principal while receiving a specified rate of return.

 

 

 

 

 

 

Question.6. Briefly state the guidelines of SEBI for the ‘Rights Issue”.

 

Answer:The Securities and Exchange Board of India (SEBI) is the regulator for the securities market in India. It was established in the year 1988 and given statutory powers on 12 April 1992 through the SEBI Act, 1992.

 

The Preamble of the Securities and Exchange Board of India describes the basic functions of the Securities and Exchange Board of India as “…to protect the interests of investors in securities and to promote the development of, and to regulate the securities market and for matters connected there with or incidental there to”.

 

SEBI has to be responsive to the needs of three groups, which constitute the market:

 

  • The issuers of securities
  • The investors
  • The market intermediaries.

 

 

 

 

 

Question.7. Enumerate the problems faced by small scale units.

 

Answer:Major problems faced by the small scale industries are : (1) Finance (2) Raw Material (3) Idle Capacity (4) Technology (5) Marketing (6) Infrastructure (7) Under Utilisation of Capacity (8) Project Planning!

 

Small scale industries play a vital role in the economic development of our country.

 

This sector can stimulate economic activity and is entrusted with the responsibility of realising various objectives generation of more employment opportunities with less investment, reducing regional imbalances etc. Small scale industries are not in a position to play their role effectively due to various constraints. The various constraints, the various problems faced by small scale industries are as under:

 

 

 

 

 

Question.8) Write short notes on MNCs.

 

Answer:A corporation that has its facilities and other assets in at least one country other than its home country. Such companies have offices and/or factories in different countries and usually have a centralized head office where they co-ordinate global management. Very large multinationals have budgets that exceed those of many small countries.

 

Nearly all major multinationals are either American,

 

 

 

 

Question.9) Discuss the social environment of business.

 

Answer:

 

Question.10) Critically analyse the industrial licensing policy of India.

 

Answer:

 

Question.11) What is meant by social audit? Trace its evolution growth.

 

Answer:

 

Question.12) Discuss the role of SIDBI and NABARD in the promotion and development of SSI units.

 

Answer:

 

Question.13) Is foreign capital a necessary evil? Outline the features of Government policy towards foreigncapital.

 

Answer:

 

Question.14) Bring out the importance and different aspects of “Portfolio management’.

 

Answer:

 

Question.15) Explain the different environment affecting the business.

 

Answer:

 

Question.16) Discuss how political factors affect Business Environment.

 

Answer:

 

 

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