SMU MBA SEM 4 RETAIL SPRING 2016 SOLVED ASSIGNMENTS

SMU MBA SEM 4 RETAIL SPRING 2016 ASSIGNMENTS

 

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ML0015

1 Who are the individuals who create the services marketing triangle and what roles do they play.

The services marketing triangle comprises three parties who are involved in the service delivery process – the organization, the customer, and the employee.

 

2 Given your understanding of market identification, elaborate on how, in terms of market share, a firm is expected to play certain roles.

Any organization, in terms of its market share, is expected to play any one of the following roles as: market leader etc.

 

3 Describe the kinds of gaps studied in the gap analysis.

Zeithaml, Berry and Parasuraman came up with four such gaps that occur during service processing within the organization.

 

4 Explain strategies that are related to empowerment.

Strategies related to empowerment: These strategies are based on mutual trust shown by the service principal and the service intermediary. The former believes in granting power in terms of implementation of the standards set by it so as to empower the latter to take constructive decisions.

 

5 What are some of the methods that can be followed for CIM?

There are several methods that can be followed for CIM. 10 10

 

6 Describe a service delivery encounter and factors that affect it.

The most significant type of service encounter occurs when the consumer directly receives the service and the degree of tangibility of the service offering is high.

 

ML0016

1 Explain the importance of advertising.

The significance of advertising is immense. Most organisations engage in consistent use of advertising to help meet marketing objectives.

 

2 What is the reason for using ‘humour’ parameter in advertising?

How it is helping the advertisers?

Humour makes an instant emotional connect with the reader or viewer. Hence, strategy planners are using humour increasingly in ads, thus getting results.

 

3 What is the role of advertising manager?

An advertising manager has to coordinate with the marketing and sales function.

 

4 Describe the basic advertising communication process.

Communication is a very complex process and its success depends on how well coordinated these various elements are.

 

5 Write a brief note on “Cognitive Dissonance Theory”.

According to L. Festinger people like to see some amount of “consonance” and avoid dissonance that disturbs their existing frame of reference built over time.

 

6 Explain the significance of powerful visuals in an advertisement.

A visual is the first element that a reader notices in a print ad. Powerful visuals are needed to catch the attention of the target.

 

ML0017

1 Discuss the various components of shopping malls that have made them a highly popular choice for shopping and entertainment.

The concept of mall has rapidly grown to include many amenities and service facilities apart from the ever-increasing range of products. In order to meet the increasing requirements and aspirations of the consumerist society, modern malls now include distinct components.

 

2 Discuss the emergence of mall culture.

Since the onset of the entertainment wave, retailers have tried hard to focus on keeping their presentations enthralling and shopping centre owners have struggled to gather tenant mixes that draw traffic from the largest audience possible.

 

3 Discuss the models in relation to retail trade area.

Retail trade area is a sophistically designed area involving various models.

 

4 What is rent and what model is followed in India?

The most important aspect of a lease is the rent. As far as rent is concerned, mall managers follow various models in India.

 

5 Mention the characteristics of international shopping mall designs.

Some international blueprints closely outline best practices in designing various retail formats.

 

6 Can bad tenant mix spoil the business of anchor tenant?

Tenant mix can affect the business plan of an anchor tenant.

 

ML0018

1 Explain the scope and significance of project management in retail.

Retail in India is a mix of organized and unorganized retailing with very high percentage of unorganized retailing but at the same time rapidly growing organized retailing.

 

2 What is a hypermarket?

Hypermarkets aim to meet the needs of large middle-class segment of India who are extremely price sensitive.

 

3 Explain how projects are classified.

A suitable classification of projects gives a solid logic for building a system for effective decision-making.

 

4 Discuss the financial compensation and rewards in relation to project human resource management.

Compensating the employees involved in the project team is one of the important functions of project HR.

 

5 What are the basics of franchising?

The foremost benefit of the franchise business model is the brand name of an already established and credible organization, the support received in setting up the whole unit, quality standards and procedures to maintain such quality and so on.

 

6 Explain financial appraisal.

Financial assessments are part of a retail organization’s regular management practice.

 

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SMU MBA SEM 4 MIS SPRING 2016 SOLVED ASSIGNMENTS

SMU MBA SEM 4 MIS SPRING 2016 ASSIGNMENTS

 

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MI0038- ENTERPRISES RESOURCE PLANNING

1 Define Enterprise Resource Planning (ERP). Briefly explain the major benefits of an ERP system.

Define ERP 2 10

Explain any 8 major benefits of an ERP system

 

2 Explain ERP selection process

Explaining ERP selection process

 

3 Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

Roles of MIS

Defining decision Support system

Advantages and disadvantages of DSS

 

4 Explain the role of manufacturing and production planning module of an ERP system. Briefly explain the sub-modules of the manufacturing module.

Explaining the role of manufacturing and production planning module of an ERP system

Explaining the sub-modules of the manufacturing module

 

5 Write short notes on

  1. Sub-modules of CRM
  2. Features of human resource management module
  3. Explaining the 3 sub-modules of CRM
  4. Listing at least 4 features

 

6 Define the role of vendors and consultants in ERP implementation.

Define vendor and role of vendors in ERP implementation 5 10

Define consultant and the role of consultants in ERP implementation

 

MI0039- E-COMMERCE

1 Define the concept of e-commerce. Briefly explain the benefits and key challenges of ecommerce.

Concept of e-commerce 4

6 benefits of e-commerce 3 10

6 challenges of e-commerce 3

 

2 List and explain the advantages of B2C Model and B2B Model.

Advantages of B2C Model 5 10

Advantages of B2B Model 5

 

3 Briefly explain the developments that IT has driven in the banking industry.

Explain eight types of development 10 10

 

4 a. What are the benefits and limitations of Online Publishing?

  1. Discuss the different approaches of Online Publishing.

 

5 a. Elucidate the process of Electronic payment.

  1. Explain the different types of E-Payment Standards.

 

6 Briefly explain the potential threats to online security.

Explain any 5 major threats to online security

 

MI0040- TECHNOLOGY MANAGEMENT

1 Describe the concept of technology management. Briefly explain the implications of technology management at the firm level and the national level.

Concept of technology management 4 10

Implications of technology management at the firm level and the national level

 

2 a. Write about the changing trends in the industry.

  1. Explain the process of strategic decision making in an organization.

 

3 a. Explain the concept of strategic planning.

  1. Describe the concept of technology maps.
  2. What is technology forecasting?

 

4 What is the impact of the technology change on the following:

  1. Organisational productivity
  2. Quality of work life

 

5 Describe Global Information System (GIS) with neat diagram.

Diagram of GIS 4 10

Explain GIS 6

 

6 Explain the conceptual framework of Management of Technology with a neat diagram

Diagram 2 10

Explain the conceptual framework of management of technology

 

MI0041- JAVA AND WEB DESIGN

1 Briefly explain any two Java-based web technologies.

Explain any two Java-based web technologies 10 10

 

2 Explain the elements of HTML document structure.

Explain atleast 5 elements

 

3 Write a short note on

  1. Special operators
  2. Operator precedence and associativity
  3. Special operators
  4. Operator precedence and associativity

 

4 Explain dynamic polymorphism with an example of Java program

Program

Explaining dynamic polymorphism

 

5 Explain the classes in Abstract Window Toolkit.

Explaining the five classes of AWT

 

6 Explain the stages of JSP (Java Server Pages) life cycle.

5 Stages of JSP life cycle

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SMU MBA SEM 4 MARKETING SPRING 2016 SOLVED ASSIGNMENTS

SMU MBA SEM 4 MARKETING SPRING 2016 ASSIGNMENTS

 

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MK0015-Services Marketing and Customer Relationship Management

1 Discuss the issues that need to be addressed by a firm before it sets out targeting goals.

Targeting goals 10

 

2 List & classify the 7P’s of marketing.

7P’s of marketing 10

 

3 Describe the Howard Sheth model of customer Behaviour.

Howard Sheth model

 

4 What are the uses of IT in the Education & Banking sector?

Uses of IT in the Education sector

Uses of IT in the Banking sector

 

5 Describe the nature of service marketing.

nature of service marketing

 

6 Write short notes on:

  1. a) e-CRM
  2. b) Customer Life Cycle

 

MK0016- Advertising Management and Sales Promotion

1 List some of the factors that affect advertising in India.

Explanation of the concepts 10 10

 

2 Write a short notes on:

  1. Media Planners
  2. Media Buyers

 

3 Describe the AIDA model of consumer response hierarchy.

Explanation of the concepts 10 10

 

4 What is “above the line” and “below the line” activities with respect to marketing communications? Explain the concept in detail.

Define media 2

Explanation of the concepts 8 10

 

5 What are the various media that may be used for direct marketing? What are their pros and cons?

Explanation of concepts 5

Pros and Cons 5 10

 

6 Describe the Consumer Protection Act and its strengths and weaknesses.

Explanation of the concepts 5

Strengths and Weakness 5

 

MK0017- E-MARKETING

1 Explain the collaborative Click-and-Brick model.

collaborative Click-and-Brick model 10

 

2 Explain the factors that influence e-consumer’s buying behavior.

Factors that influence e-consumer’s buying behavior

 

3 Explain the advertising media commonly used by businesses to implement their emarketing plans.

Advertising media 10

 

 

4 What is affiliate marketing?

Affiliate marketing 10 10

 

5 Briefly explain copyright & trademark.

Copyright

trademark

 

6 Write short notes on:

  1. a) Blogs
  2. b) Classified advertising

 

MK0018– International Marketing

1 Differentiate between GATT and WTO

GATT

WTO

 

2 Write short notes on the following:

  1. International franchising
  2. International contract manufacturing

 

3 What are the stages in which international markets are screened and analysed?

4 Stages 2.5*4 10

 

4 What is counter-trade? Describe the various types of counter-trade.

Explanation of the concepts

Types

 

5 Discuss the role of sales promotion and personal selling in international marketing.

Sales promotion

Personal Selling

 

6 Write short notes on the following:

  1. Bill of Exchange
  2. Packing list
  3. Air way bill
  4. Certificate of origin
  5. Consular invoice

 

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SMU MBA SEM 4 IB SPRING 2016 SOLVED ASSIGNMENTS

SMU MBA SEM 4 IB SPRING 2016 ASSIGNMENTS

 

 

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IB0015

1 Discuss the Theory of Absolute Advantage and

Ricardo’s Theory of Comparative Advantage.

Absolute Advantage and

Ricardo’s Theory of Comparative Advantage

 

2 Discuss in detail Foreign Trade in India since Independence.

Foreign trade in India

 

3 Explain the Main Features of India’s Foreign Trade Policy

Main Features of India’s Foreign Trade Policy 10 10

 

4 Write short notes on India’s trade with:

  1. Special Economic Zones (SEZ)
  2. Free Trade Warehousing Zones
  3. Special Economic Zones (SEZ)
  4. Free Trade Warehousing Zones

 

5 Discuss in detail the various Sectoral Performance of India’s External Sector Sectoral Performance of India’s External

 

6 What are PTA and FTA? Identify the key difference between the two.

PTA meaning

FTA Meaning

Key difference

 

IB0016/SC0006/IB0019

1 Describe the role of global logistics operator in global trade. Write a note on the difference between national and international Logistics.

Role of global logistic

Difference between national and international

 

2 Analyse and discuss market-accommodation flow with respect to operational, planning and control and behavioural context.

Analysis of market accommodation flow in: Operational

Planning and control

behavioral

 

3 Write short notes on:

  1. a) Bulk cargo
  2. b) Container vessel

 

4 How is ocean liner conferences formed? What are the types of liner associations?

Ocean liner conference

Types of liner conference

 

5 What are logistics intermediaries? Explain the different types of intermediaries and their strategic approaches.

Meaning

Functions

Types

 

6 Describe the various measures that must be taken while transporting the hazardous materials.

Safety measures for hazardous materials

 

IB0017

1 Discuss the Driving Forces for Globalization in detail?

Driving Forces for Globalization
2 Discuss in detail various business environment?

Economic Environment

Social and Cultural Environment

Demographic Environment

Political Environment

Legal Environment

 

3 Explain the Relationship between Law and Business?

Relationship between Law and Business

 

4 Write short notes on:

  1. Foreign Exchange Management Act (FEMA)
  2. Industries (Development and Regulation)

 

5 How does the TRIPs agreement protect IPRs? What are the 7 Intellectual Properties defined in TRIPs?

TRIPS and IPRs

7 intellectual properties

 

6 What are the cultural problems associated with international negotiation? Write a note on government versus company strength in negotiations.

cultural problems associated government

versus company strength

 

IB0018

1 Discuss the role of EXIM bank in promoting foreign trade.

objectives

functions

conclusion

 

2 Explain the Mechanism for Disbursal of Pre Shipment Finance?

Mechanism for Disbursal of Pre Shipment

Finance

 

3 What are the various trade financing schemes?

Trade Financing Schemes 10 10

 

4 What are the various Risks Coverage under ECGC Policies? Discuss in detail.

Risks Coverage under ECGC Policies

 

5 Discuss the Methods of Import Finance And Import Financing Schemes.

Methods of Import Finance

Import Financing Schemes

 

6 What is Foreign Exchange Market? Discuss the Participants in Foreign Exchange Markets?

Meaning

participants

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SMU MBA SEM 4 HCS SPRING 2016 SOLVED ASSIGNMENTS

SMU MBA SEM 4 HCS SPRING 2016 ASSIGNMENTS

 

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MH0056 – Public Relations & Marketing for Healthcare Organizations

  1. Explain the concept of service and marketing. Discuss the steps involved in healthcare marketing process.

Explanation of concept of service

Explanation of concept of marketing

Explanation of all the steps involved in healthcare marketing process

 

  1. Discuss the various steps involved in marketing research.

Explanation of all the steps involved in marketing research

 

  1. Discuss the types of public relations research.

Explanation of primary research

Explanation of secondary research

 

  1. Discuss the current scenario of medical tourism in India.

Explanation of medical tourism

Explanation of present situation of medical tourism

Advantages of medical tourism

 

  1. Discuss the future of healthcare marketing.

Brief outline of healthcare marketing

Explanation of future of healthcare marketing

 

  1. Explain the standard metrics to evaluate public relations in healthcare.

Key factors of PR measurement and evaluation

Explanation of various PR evaluation components

 

MH0057 – Management of Healthcare Human Resources

  1. Explain the strategic role of HRM in healthcare.

Explaining the strategic role of HRM in healthcare

 

  1. Explain the evolution and broad perspectives of HRM in healthcare in India.

Evolution of HRM in India

Broad perspectives of HRM

 

  1. Discuss management development in healthcare organisations.

Explanation of various concepts of management development in healthcare organisations

 

  1. Define performance appraisal. Explain the components of performance appraisal.

Definition of performance appraisal

Listing the components of performance appraisal

Explanation of the components of performance appraisal

 

  1. Describe HR audit process.

Mentioning the phases of HR audit process

Explanation of various phases

Mentioning the components of HR audit process

Explanation of the components

  1. Discuss the importance of team work in healthcare services.

Essentials of team work 2 10

Strategies for effective team building and trust

Mc Grehor’s approach to team building

 

MH0058 – Legal Aspects in Healthcare Administration

  1. Define medical ethics. List the principles of medical ethics and outline the important guidelines and documents in medical ethics.

Definition

Listing the principles

Important guidelines and documents in medical ethics

 

  1. Describe accountability in healthcare. Add a note on vicarious liability.

Accountability in healthcare

Vicarious liability

 

  1. Explain the important aspects of Consumer Protection Act.

Explaining the important aspects of Consumer

Protection Act

 

  1. Define abortion. Explain medical termination of pregnancy act in detail.

Definition of abortion

Explanation of MTP act

 

  1. Explain the regulatory requirements in setting up and running a blood bank.

Explanation of the important regulatory

requirements in setting up and running a blood bank.

 

  1. Define and classify euthanasia. Add a note on living wills.

Definition

Classification

Living wills

 

MH0059 – Quality Management in Healthcare Services

  1. Discuss the dimensions of quality management in healthcare.

Discussing all the dimensions of quality management in healthcare

 

  1. Explain the tools used for quality improvement in healthcare services.

Explaining the various tools used for quality improvement in healthcare services

 

  1. Describe the various phases in implementation of Six Sigma.

Describing various phases in implementation of Six Sigma

 

4 Explain the steps followed in implementation of QMS in healthcare organization.

A Explanation of steps followed in implementation of QMS in healthcare organization

 

5 Define total quality management. Discuss the importance of TQM in healthcare.

A Definition of total quality management

Explanation of importance of TQM in healthcare

 

6 Explain team processes in healthcare.

A Definition of team processes in healthcare

Explanation of various factors of team process

Explanation of team process techniques

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SMU MBA – IB – SPRING 2016 -SOLVED ASSIGNMENTS

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DRIVE: Winter 2015
PROGRAM: MBADS (SEM 3/SEM 5) MBAFLEX/ MBA (SEM 3) PGDIB (SEM 1))
SUBJECT CODE & NAME: IB0013 –Export Import management
BK ID: B 1907
CREDIT & MARKS: 4 CREDITS, 60 MARKS

Q.1: What do you mean by export? How many types of exports are there? Discuss.

Meaning (5 marks)

Types (5 marks)

Ans:

Meaning:

Traditionally, export is the process by which goods, services or knowledge are traded across national and international boundaries. Exporting is merely trading with the only difference that the customer lives in

 

Q2. What is RCMC? What is its purpose? How is it obtained?

(RCMC and its purpose, Procedure) 4, 6

Answer:

It has been provided under FTP 2009-14 that an export firm shall be granted license to import/export of items other than restricted items of export/ import or any other benefit/ concession available under the EXIM policy if it has obtained the Registration-cum-Membership Certificate (

 

 

Q3. Discuss the stages in processing of an export order.

(Stages in export order) 10

Answer:

The processing of an export order is a part of export business. There are considerable risks involved in processing an export order; therefore, there is a need of proper care and caution from the side of both parties

 

 

Q.4: Write short notes on:

(a) Transport risk (5 marks)

(b) Credit risk (5 marks)

Meaning and effect of transport risk

Meaning and effect of credit risk

Ans:

Meaning and effect of transport risk:

This risk occurs where the goods are stolen, pilfered or damaged while in transit. Commercial marine insurance policies will insure the goods against transport risks. These protect the producer/

 

Q.5: What is the significance of bill of lading for exporter and importer? Explain any 2 types.

Bill of lading (5 marks)

2 types of B/L (5 marks)

Ans:

Bill of lading:

For Exporter

  1. It is an acknowledgment from the shipping company that the goods have been received for the purpose of shipment.
  2. After receipt of B/L,

 

 

Q.6: What are the different types of custom duties levied on imported goods?

Explain the types of custom duties (10 marks)

Ans:

Explain the types of custom duties

Basic custom duty: Duty which is imposed on the value of goods at a specific rate is known as basic custom duty. It is fixed at a specified rate on ad-valorem basis. Ad Valorem duties are based on value and

ib0012 smu mba winter 2015 (april/may 2016 exam) IIIrd sem assignment

 

 

 

 

 

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DRIVE: Winter 2015
PROGRAM: MBADS (SEM 3/SEM 5) MBAFLEX/ MBA (SEM 3) PGDIB (SEM 1)
SUBJECT CODE & NAME: IB0012 – Management of Multinational Corporations
BK ID: B 1906
CREDIT & MARKS: 4 CREDITS, 60 MARKS

Q1. What are the benefits of MNCs to home and host countries?

(Benefit to home country, Benefit to host country) 5, 5

Answer:

Benefit to home country:

 

  • MNCs help the home country gain access to raw materials available in foreign markets, which is relatively cheaper in price.
  • MNCs create ample opportunities for marketing products manufactured in the home country

 

Q.2: What do you understand by global sourcing? What are the different forms of global sourcing? Elucidate.

Meaning of global sourcing (4 marks)

Forms of global sourcing (6 marks)

Ans:

Meaning of global sourcing

procurement strategy in which a business seeks to find the most cost efficient location for manufacturing aproduct, even if the location is in a foreign country. For example, if a toy manufacturer finds that

 

Q3. What is the need and importance of global strategy for MNCs?

(Need of global strategy, Importance) 5, 5

Answer:

Need of global strategy:

 

When companies declare that they are ‘going global,’ what they actually mean is that they are entering global markets, i.e.,

 

Q.4: How is the performance of employees assessed and appraised in multinational corporations? Explain in brief.

Performance appraisal in MNCs (10 marks)

Ans:

The concept of multi-nationality has a number of dimensions. For some the criterion may be ownership of the organization whereas for others it may be nationalities of the senior management. Some may decide

 

Q.5: What are the main reasons pertaining to the inadequate attention towards issues relating to labour relations in MNCs?

Reasons (10 marks)

Ans:

MNCs use the resources of the host countries in most efficient manner so as to gain the maximum ignoring the wishes of the local politicians. The MNCs no doubt bring capital and technology and

 

Q.6: Write short notes on:

  1. Indian MNCs (5 marks)
  2. FDI and MNC (5 marks)

Ans:

  1. Role and growth of Indian MNCs with examples

Indian MNCs are small in size. In recent years, due to the policy of economic reforms, Indian Companies are also becoming global. Some of the prominent Indian MNCs are:

  1. i) Tata Steel
  2. ii) Tata

ib0011 smu mba winter 2015 (april/may 2016 exam) IIIrd sem assignment

 

 

 

 

 

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DRIVE- Winter 2015
PROGRAM- MBADS (SEM 4/SEM 6)
MBAFLEX/ MBA (SEM 4) PGDMMN (SEM 2)
SUBJECT CODE & NAME-IB0011– International Marketing

 

Qus:1 The orientation of a company’s top management, its beliefs and assumptions significantly impact its approach to international marketing. Discuss the concept of EPRG framework.

  • Management orientations
  • Effect on international marketing

Answer:

Management orientations:

The orientation of a company’s top management, its beliefs and assumptions significantly impact its approach to international marketing. The concept consisting of Ethnocentric, Polycentric, Regiocentric and Geocentric is widely known as EPRG framework, and it is

 

Q.2: Hofstede’s cultural classification helps in understanding the cultural diversity. Discuss the 4 dimensions with examples.

Hofstede’s dimensions

 

Answer:

Hofstede’s dimensions:

 

Power distance

 

The term “power distance” refers to the degree of inequality among people who are viewed equal. Power distance implies the ways through which people develop interpersonal relationship in a society. The hierarchy of relationships is of two kinds, namely, vertical and horizontal. In vertical hierarchy, there is a consideration given to the status, class and other modes of power possessed by

 

 

Q.3: How are the international markets segmented on the basis of development?

4 categories

 

Answer:

4 categories:

Market segmentation is the process of subdividing a market into distinct subsets of customers that behave in the same way or have similar needs. Each subset may conceivably be chosen as a market target to be reached with a distinctive marketing strategy. Some widely used bases of segmentation are discussed below in sub sections.

 

1 Geographic

 

Qus: 4Differentiate between national and international products, global and standardised products with examples.

Answer:

Differentiate between national and international products:

National products are made for a specific national market whereas international products are made for regional and multinational markets.

 

National products:

 

A national product is one that, in the context of a particular company, is offered in a single national market. Sometimes national products appear when a global company caters to the needs and preferences of particular country markets. For example, Coca-Cola

 

Qus:5Write short notes on:

  1. a) Containerization
  2. b) 4 PL operators
  3. a) Role and benefits of containerization
  4. b) meaning and role of 4PL operators

Answer:

  1. a) Role and benefits of containerization:

Containerisation has revolutionised maritime business throughout the world. Cargo-carrying containers are an integral part of the transport industry. Containers facilitate both the unitisation and carriage of cargo through different modes of transportation. Containerisation has ultimately provided an ideal unit load, which meets all the logistical requirements. It not only eliminates conventional time

 

 

Qus:6Choose a product and explain how you will prepare seven steps in a global e-marketing plan?

  • Choosing the product
  • Global e marketing plan

Answer:

Choosing the product:

A product is the main offering of a company to its customers. It defines the customer segments and competitors for the company. Five aspects of

ib0010 smu mba winter 2015 (april/may 2016 exam) IIIrd sem assignment

 

 

 

 

 

 

 

 

 

 

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DRIVE Winter 2015
PROGRAM-MBADS (SEM 4/SEM 6)
MBAFLEX/ MBAN2 (SEM 4)PGDFMN (SEM 2)
SUBJECT CODE & NAME-IB0010 & INTERNATIONAL FINANCIAL MANAGEMENT
BK ID-B1759
CREDIT & MARKS-4 Credits, 60 marks

 

 

Q1. Discuss the goals of international financial management. 10

Answer: Goals of International Financial management: Effective financial management is not limited to the application of the latest business techniques or functioning more efficiently but includes maximization of wealth meaning that it aims to offer profit to the shareholder, the owners of the businesses and to ensure that they gain

 

 

Q2. In foreign exchange market many types of transactions take place. Discuss the meaning and role of forward, future and options market.

(Forward market, Future, options) 3, 3, 4

Answer:

Forward Market

In the forward market, contracts are made to buy and sell currencies for future d0elivery, say, after a fortnight, one month, two months and so on. The rate of exchange for the transaction is agreed upon on the very day the deal is finalized.

The rate of exchange for the transaction is agreed upon on the very day the deal is finalized. The forward rates with varying maturity are quoted in the

 

Q3.Thousands of years back the concept of bartering between parties was prevalent, when the concept of money had not evolved. Explain on counter trade with examples

(Introduction of counter trade, Explanation of Different forms of counter trade, Examples) 3, 5, 2

Answer.

Counter trade

When the concept of money had not evolved. A person could give say 100 bags of wheat and get wood or coal, a certain quantity for cooking. These bartering contracts were between individuals or small kingdoms. Bartering exists today also but at different level. For example, Iran may give 100 million barrels of oil to France and get 5000 guns of certain type in exchange. We can say that bartering is exchange of

 

 

Q4.There is different techniques of exposure management. One is the Managing Transaction Exposure and the other one is the managing operating exposure, so you have to explain on both Managing Transaction Exposure and Managing Operating Exposure.

(Explanation of Managing transaction exposure, Explanation of Managing operating exposure) 5, 5

Answer.

Managing transaction exposure

Transaction exposure calculates gains or losses which occur after the current financial compulsions according to terms of reference are resolved. Taken that the deal would lead to a future inflow or outflow of foreign currency cash, any unprecedented alterations in rate of exchange amid the period in which transaction is

 

 

Q5. There is a country risk involved every time an MNC operates in a different country. Discuss the two approaches to country risk management.

(2 approaches) 10

Answer:

Approaches to country risk management

There are two approaches to country risk management.

 

  1. Defensive approach: In this approach, the company tries to protect its interest by finding those aspects of the company

 

 

Q6.Write short note on:

  1. a)American Depository Receipts(ADR)
  2. b)Portfolio

 

 (Explanation of ADR, Explanation of portfolio) 5, 5

Answer.

American Depository Receipts (ADR):

It represents ownership in the shares of a non-US company and trades in the American stock markets. ADRs enable American investors to buy shares in foreign company without any issue of cross-border and cross-currency transactions. ADRs carry price in American dollar, pay dividend in the same currency

 

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SMU MBA – BANKING- SPRING 2016 – SOLVED ASSIGNMENTS

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ma0047 smu mba winter 2015 (april/may 2016 exam) IVth sem assignment
Ma0047
Winter 2015

 

Q1 “Risks in the organisation are usually considered as trade-off between reward and threat.” Critically explain the concept.

“Risks in the organisation are usually considered as trade-off between reward and threat.” Critically explain the concept.

 

Answer: The risk-return tradeoff could easily be called the iron stomach test. Deciding what amount of risk you can take on is

 

 

Q2 Explain the types of corporate debt instruments available in Indian markets and their features.

Different types corporate debt instruments available in Indian market and their features

 

Answer: Debt market refers to the financial market where investors buy and sell debt securities, mostly in the form of

 

 

Q3 Give an idea of foreign exchange market. Who are the participants in foreign exchange markets?

Foreign exchange markets

Participants in forex markets

 

AnswerForeign Exchange Market

In view of the contemplated convertibility of the rupee, the foreign exchange market would be intimately linked to the interbank or call money market since the players in the two markets are the same commercial banks. Further, the link between foreign exchange market and term-money market is being

 

 

Q4 Working capital forms the most important part of operating capital. Do you agree? Justify your agreement/disagreement.

Is working capital the most important part of operating capital? Justify your agreement/ disagreement.

 

Answer: Working capital is the availability of cash to a bank to meet its day-to-day requirements. It is the difference between resources in cash or resources readily convertible into cash (current

 

 

Q5 What are the objectives of IRR Management programme?

Objectives of IRR management programme

 

Answer: Interest rate risk, according to the RBI circular, is the risk where changes in market interest rates affect a bank’s financial position. Changes in interest rates affect both the current earnings (earnings perspective) as also the net worth of the bank (economic value perspective). The risk from the earnings’ perspective can be measured as changes in the Net Interest Income (NIL) or Net

 

 

Q6 Submit a brief description of Treasury functions and associated risks.

Treasury functions and associated risks

 

Answer: Treasury function is a high-impact function affecting every part of an organization. Its basic purpose was, as we saw earlier, to manage exchange and interest rate volatility through special skills. It is also responsible for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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ma0046 smu mba winter 2015 (april/may 2016 exam) IVth sem assignment

MA0046
Winter 2015

 

Q1 How does a merchant banker get registered with SEBI? What are the eligibility criteria?

Eligibility criteria to be registered as merchant bankers with SEBI

 

Answer: To get registered as a merchant banker, the person concerned has to follow some steps. The merchant bankers are registered under four different categories.

  1. Category I, that is to carry on any activity of the issue management, which will, inter alia,consist of

 

 

Q2 How does an Indian Company raise funds from the foreign markets? Differentiate between ADRs and GDRs.

Raising funds from foreign markets

Differentiate between ADRs and GDRs

 

AnswerRaising Funds from the Foreign Markets

Companies in India have increased in terms of their size and geographical coverage. Many times the companies need to import costly machinery and technology for which payment is required to be

 

Q3 Illustrate some of the fund based financial services.

Some of the fund based financial services

 

Answer: Fund based services involve funds of financial institutions.

Under this category some specific services are included. A brief explanation of important services is given below.

(i)                Lease financing: A financial lease is a means of financing capital equipments. It gives impetus to the investment activity and facilitates the flow of savings into real investment. For example, PNB Housing Finance Limited provides a unique service to its customers which is known as Lease Rental Discounting. When a customer avails this scheme, the bank provides a loan against

 

 

Q4 Explain the essentials of an Insurance Contract. What is Bancassurance ?

Essentials of an Insurance Contract

Bancassurance

 

Answer: According to Section 10 of the Indian Contract Act, 1872, ‘All agreements are contracts if they are made by free consent of parties, competent to contract, for a lawful consideration and with a lawful object and are not hereby expressly declared to be void’. On the basis of this definition, the

 

 

 

 

Q5 Explain the benefits and limitations of Leasing.

Benefits and limitations of leasing

 

AnswerBenefits to the lessee

  • Simple source of finance

Leasing is an easy source of intermediate and long-term finance. As the ownership of the asset lies with the lessor, the lease does not require any security for the asset. Various types of provisions are

 

Q6 Illustrate the concept of effective portfolio management to minimise risk and maximise returns.

Effective portfolio management to minimise risk and maximise returns

 

AnswerRisks and Returns of a Portfolio

The following equations are used to measure the risks and returns of a portfolio. The following is an

 

 

 

 

 

 

 

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ma0044 smu mba winter 2015 (april/may 2016 exam) IVth sem assignment

 
MA0044
Winter 2015

 

Q1 Illustrate the role of Small Industries Development Bank of India (SIDBI)

Role of SIDBI

 

Answer: SIDBI was set up on 2 April 1990 under an Act of Parliament, as a Wholly Owned Subsidiary (WOS) of IDBI, but was delinked in March 2000. SIDBI is the apex financial institution for the promotion, financing and development of MSME sector and for co-ordination of the functions of the institutions

 

 

Q2 Explain the umbrella programme of natural resource management (UPNRM) operated by NABARD and German Development Corporation.

Umbrella programme of natural resource management operated by NABARD and GDC

 

Answer: NABARD and the German Development Corporation (GDC) have launched the Umbrella Programme on Natural Resources Management (UPNRM). The objective of the programme is to offer tribals continuous livelihood solutions, converting these solutions into public policies of Natural Resources Management (NRM) and also improving the livelihood of other poor people through the usage of natural resource and management. Katarina has a strong network of Self-Help

 

 

Q3 Analyse the requirement of funds by large industries. How are these fun requirements are managed?

Requirement of funds by large industries and way to source them.

 

AnswerFinancial Requirements of Large Industries

Large industries require huge finances for setting up of basic infrastructure like factory sheds, office buildings, plant and machineries and vehicles to working capital requirements for raw materials,

 

 

Q4 Elaborate the role National Housing bank (NHB) in addressing the requirement of home loan finance in India.

Role National Housing bank (NHB) in addressing the requirement of home loan finance in India

 

Answer: NHB is the apex DFI in the housing sector in India. NHB has been established to achieve, inter alia, the following objectives:

  • Promotion

 

Q5 “Export Credit Guarantee Corporation covers risks of exporters and financing banks through various insurance policies and schemes”. Explain.

Different insurance policies and schemes of ECGC for exporters and banks

 

AnswerSpecific insurance policies provided by ECGC to exporters and companies:

  • Shipments Comprehensive Risks Policy (SCR) – This policy is also known as the Standard Policy. This is ideally suited for coverage of risks in respect of export done on short-term credit, that is, credit period below 180 days. The policy is designed to cover both

 

Q6 Illustrate the role played by :

  1. i) Power Finance Corporation of India(PFC) and
  2. ii) Rural Electrification Corporation of India (REC)

to resolve the power crisis in rural sector.

Role of PFC and REC to resolve the power crisis in rural sector

 

Answer: i) Power Finance Corporation Limited (PFC)

The PFC was formed with an objective to provide financial assistance to the power and its allied sectors and also to act as a catalyst for bringing about institutional improvements in the functions of the borrowing power sector companies. It helps in the optimum utilisation of the resources available and

 

 

 

 

 

 

 

 

 

 

 

 

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ma0043 smu mba winter 2015 (april/may 2016 exam) IVth sem assignment

MA0043
Winter 2015

 

 

Q1 How does a commercial bank assess the working need of their corporate clients? Explain the RBI guidelines to finance working capital.

Assessment of working capital need

RBI guidelines for working capital finance

 

AnswerAssessment of Working Capital by Banks

Total working capital requirements of a firm are affected by number of internal and external factors in which a firm operates. Before a bank finances the working capital for a firm, the bank studies all factors involved. The internal factors which may impact the working capital requirement of individual firms like the

 

 

Q2 What are the different types of Letters of Credit ?

Different types of Letters of Credit

 

AnswerTypes of Letters of Credit

Revocable letter of credit: This may be amended or cancelled without prior warning or notification to the beneficiary. Such letter of credit will not offer any protection and should not be accepted as beneficiary of credit.

Irrevocable letter of credit: This cannot be amended or cancelled without the agreement of all parties involved. This type of

 

Q3 Describe the different types of post shipment finance offered on export credit scheme?

Different types of post shipment finance offered on export credit scheme

 

AnswerTypes of Post Shipment Finance

  1. Export Bills Purchased/ Discounted (DP & DA Bills)

Export bills (Non L/C Bills) is used in terms of sale contract/ order may be discounted or purchased by the banks. It is used in indisputable international trade transactions and the proper limit has to be sanctioned to the exporter for purchase of export bill facility.

  1. Export Bills Negotiated (Bill under L/C)

The risk of

 

Q4 Illustrate the financial evaluation of lease finance.

Financial evaluation of lease finance

 

AnswerFinancial Evaluation of Lease Finance

Some of the basic advantages of acquiring capital assets on lease are as follows:

(i) Cash flow planning: A financial lease allows a lessee to plan its cash flows as the lease rentals are paid out of the cash derived from the utilization of the leased assets itself.

(ii) Saving the financial resources: Lease finance is a good source of finance as the equipment/

 

 

 

Q5 Differentiate between Factoring and Forfeiting

Differentiate between Factoring and Forfeiting

 

Answer:                        Difference between Factoring and Forfaiting

Factoring Forfeiting
It is suitable for financing smaller and short-term receivables with credit period less than 1 year. It is for deferred payments (used to finance capital goods’ exports), where receivables are paid in 5 to 7 years.
It may be with or without recourse. It is always without recourse.
The exchange risk lies with the party. The exchange risk lies with Forfaitor
The advance is usually 80 per cent of the factor value. The advance is 100 per cent.

 

Q6 Explain corporate debt re-structuring and revival package.

Corporate debt re-structuring

Revival package

 

AnswerCorporate Debt Restructuring (CDR)

For the revival of the corporate sector facing financial crisis and operational difficulties, genuine support is very much needed. This is also required in the interest of banks and financial institutions

 

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SMU MBA – IS- SPRING 2016 – SOLVED ASSIGNMENTS

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DRIVE
Winter 2015
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDISMN (SEM 1)
SUBJECT CODE & NAME
MI0036 – BUSINESS INTELLIGENCE & TOOLS
BK ID – B2043
CREDIT – 4
MARKS –60

 

Q1. a. List the factors responsible for the increasing importance of BI in organisations. b. What are the obstacles in Implementing BI in Organisations 5, 5

Answer: Factors Responsible for the Increasing Importance of Business Intelligence in Organisations: The increasing importance of BI is due to various factors, namely, technological advancement, competitive market and need for quick reflexes. Let’s

 

 

Q2. a. Discuss the contribution of business analytics in strategy management. b. How is CRM linked to business intelligence? 5, 5

Answer: Contribution of BA in strategy Management: A good financial performance is the result of better business outcomes. To achieve these outcomes, organizations need to develop and manage multiple, interconnected business strategies. BA solutions give an actionable business forecast that can guide business strategies and technologies to provide

 

 

Q3. Explain the data mining process in detail. (Figure to data mining process, Explanation of the process) 3, 7

Answer: Figure to data mining process:

 

 

Q4. 4 Briefly explain the 7 Ps of marketing mix

  • Explaining the 7 Ps of marketing mix

Answer:

The service marketing mix is also known as an extended marketing mix and is an integral part of a service blueprint design. The service marketing mix

 

Q5. What are the main features of a financial reporting system (At least 10 features) 10

Answer: Features of a financial reporting system: The following are the main features of a financial reporting system:

 

Drag-and-drop report builder: This feature helps in creating sophisticated reports and analyzing them with ease. To generate a report, you need to select the desired items from a menu, drag them onto a graphical workspace and choose appropriate

 

Q6. Discuss the various critical challenges that need to be overcome for BI to succeed within an organization (Listing the critical challenges) 10

Answer: Critical Challenges for Business Intelligence Success: Business success is achieved with BI through easily accessible information. This access can be best achieved with the help of precise and timely insight into the finances and customers of an organization as well as the state of the market. The true indicator of success in business is when

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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DRIVE
Winter 2015
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDISMN (SEM 1)
SUBJECT CODE & NAME
MI0035 – COMPUTER NETWORKS
BK ID – B1973
CREDIT – 4, MARKS – 60

 

Q1. Explain the working of Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Protocol. (Working of CSMA/CD in a Flowchart, Explaining the working in detail) 2, 8

Answer: working of CSMA/CD in a flowchart:

 

 

Q2. 2 Write a brief note on seven layered OSI reference model. Explain the role of each layer.

  • Define seven layered OSI reference model
  • Explaining the role of 7 layers

Answer: The Seven-Layered OSI Model: The OSI reference model emerged as a first step towards international standardisation of the protocols used in the various layers by the ISO. Themodel is called the ISO OSI reference model as it deals

 

 

Q3. Write short notes on: 3, 7

  1. Subnet
  2. Super netting
  3. Subnet masks
  4. Dynamic NAT
  5. Domain Name System

Answer: Subnets: A network that exists within the Class A, B, or C network is called a subnet.

It can also be defined as a network within a network. Subnets are created to extend network IDs by using host bits of one or more Class A, B, or C. Therefore, subnets can have a network ID of any length. All devices that have IP addresses with same

 

 

Q4. What is DWDM? What are the pros and cons of DWDM (Definition, Four pros of DWDM, Four cons of DWDM) 2, 4, 4

Answer: DWDM: Network capacity has increased drastically as the number of users has increased in the telecommunication industry. Among the various methods used for increasing network capacity, a few are listed as follows:

 

  • Enhance the bit rate of existing system
  • Install new fiber
  • Optimize the use of

 

 

Q5. Briefly explain the networking applications in government sector (Listing the objectives, About networking applications – understanding the networking for government sector and listing the websites and portals and explaining for them) 2, 8

Answer: Networking Applications in Government Sector: In the government sector, e-governance is part of the networking applications. Electronic governance (e-governance) is the application of IT by the government for providing better facilities or services to its citizens, inane efficient manner. It helps in improving access of citizens to the government services and delivering these services on time. In other worse-governance is a medium used by the government

 

 

Q6. Explore the different models in cloud environment and their examples (Introducing Infrastructure as a Service, Introducing Platform as a Service, Introducing Software as a Service, Explaining Cloud Elements) 2, 2, 2, 4

Answer: Infrastructure as a Service: Infrastructure as a Service (IaaS) allows you to deliver hardware resources, such as servers, storage space and network, as cloud service to the customers. In addition, operating systems and virtualization technology are provided to the customers to manage the resources. Iasi delivers computer infrastructure, i.e., the virtualized infrastructural environment as a service tithe end users. Clients or customers, instead of investing in

 

 

 

 

 

 

 

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MI0034
Winter 2015

 

1 a. Explain the different components of Database Management System (DBMS)

  1. With an example explain the properties of DBMS
  2. Various components of DBMS
  3. Listing three important properties of database

Explaining each property with an example

 

Answer: A) components of Database Management System

Database engine

Database engine is termed as the heart of the

 

 

2 Explain the different operations of relational algebra with suitable examples.

Explaining the various operations of relational algebra with an example

 

AnswerRelational Algebra

Relational algebra is a language in which one relation gets defined by another relation without the original relation getting changed. There are many operations

 

 

3 Write short notes on

  1. Cardinality ratio
  2. Participation constraints
  3. Defining cardinality ratio

Explaining the four types of mapping cardinalities example for each of the cardinality mapping

  1. Explaining the two ways of participation roles

 

Answer: A) The cardinality ratio specifies the number of entities to which another entity can be associated through a relationship set.

 

The different mapping cardinalities are of

 

 

4 a. Define SQL

  1. Explain the different types of SQL
  2. Defining SQL
  3. Defining four different types of SQL

 

Answer: A) SQL is a relational database language used to communicate with a database. The American National Standards Institute declared the standard language for RDBMS. Accordingly, the common relational database management systems that SQL uses are Oracle, Sybase, Microsoft SQL Server, Access, and so on. When the

 

 

5 a. Explain the two-phase locking protocol

  1. Elaborate advantages and disadvantages of Distributed database management system
  2. Explaining two phase locking protocol with various phases
  3. Explaining four advantages and four disadvantages of distributed database management system

 

Answer: A) The two-phase locking protocol

The two-phase locking protocol is a process to access the shared resources as their own without creating deadlocks. This process consists of two phases.

  1. Growing phase – In this phase, the transaction may acquire lock, but may not release any locks. Therefore, this phase is also called as resource acquisition activity.
  2. Shrinking phase – In this

 

 

6 What is client–server model ? Briefly explain the advantages of client–server model

  1. Defining client-server model with different parts
  2. Listing 3 advantages of client–server model

 

AnswerClient–server model

The client–server model is basic to distributed systems; it allows clients to make requests that are routed to the appropriate server in the form of transactions. The client–server model consists of three parts

 

 

 

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DRIVE
Winter 2015
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDISMN (SEM 1)
SUBJECT CODE & NAME
MI0033 – SOFTWARE ENGINEERING

 

 

Qus:1 Explain the concept of “software project life cycle” with a suitable example.

  • Explaining software project life cycle

Answer:

Explaining software project life cycle:

We can classify software development projects into various types based on their business functional domain. In case a software company is interested in specialising in only one product or service, it will need to understand that particular function or domain thoroughly. Mere technical knowledge in how to develop the software by

 

 

Q2. Write short notes on: 2, 2, 2, 4 

  1. Planning and estimation phase
  2. Scheduling and tracking phase
  3. Risk analysis phase
  4. Scope of a software project

Answer: a. Planning and estimation phase: This is the second phase of the project management process. In this process, a project team that was appointed in the initiation stage, plans for the next phase and sets up the vision

 

 

Qus:3 a. Explain function oriented metrics

  1. How do you calculate function points?

Ans:

  1. Explaining the meaning of function-oriented metrics along with their types and the five information domain value calculation terminology:

The function-oriented metrics are indirect software metrics. Instead of the number of LOC, the emphasis is more on the functionality of the product. The function-oriented metrics were first proposed by Albrecht. He suggested a productivity measurement approach known as the Function point method. In this method,

 

 

Qus:4 a. Explain the system architecture specification

  1. Explain System specification review

Ans:

  1. Explaining the four main components of system architecture:

These components are as follows:

  • Processing power –The processing power depends on the computer or the server. The correct processor must be selected and installed on to a system. The selection of the processor is based on the software

 

Qus:5 Explain the different types of integration testing

  • Atleast 5 types of integration testing

Answer:

Atleast 5 types of integration testing:

  1. Top-down integration:

We can state an incremental approach to develop a program as top-down integration. In top-down integration, we first recognise

 

 

Q6. Explain Five maturity levels of Capability Maturity Model (CMM)

  • Five maturity levels of CMM

Answer:

Levels of the CMM

There are five levels of the CMM:

 

Level 1 – Initial

Processes are usually ad hoc and the organization usually does not provide a stable environment. Success in these organizations depends on the competence and heroics of the people in the organization and not on the use of proven

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SMU MBA -OM- SOLVED ASSIGNMENTS SPRING -2016

DRIVE
winter 2015
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDOMN (SEM 1)
SUBJECT CODE & NAME
OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

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OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

 

 

 

 

Qus:1 Explain the methods that are used by an organisation to improve its productivity.

   (Describe the 2 methods commonly used by an organisation to improve its productivity)

Ans:   It is essential for an organisation to improve its productivity from time to time. Generally, an organisation strives to improve its productivity by increasing the level of production with the same amount of input or by reducing it while keeping the same level of production or increasing it. In order to do so, it adopts the two most commonly used methods, which are

 

Qus:2 Write short notes on Line of Balance(LOB) technique.

  • Where is LOB used
  • Definition of LOB
  • Steps in LOB technique

Ans:

Where is LOB used:

The technique of Line of Balance (LOB) has been successfully used to control the upstream processing steps in different production

 

Qus:3

Answer the following questions:

  1. Explain the role of the government in deciding and selecting a plant location.
  2. Explain the process of aggregate planning

Ans

Role of the government in deciding and selecting a plant location

Forecasting of product demand is more beneficial in case of aggregate planning. This is because aggregate planning is an intermediate termplanning decision. It is the process of planning the quantity and timing of output over an intermediate time horizon (

 

Qus:4  What are the factors an organization considers while selecting material handling equipment?

            (List and explain the various factors an organization considers while selecting material handling)

 

Ans:

Factors an organization considers while selecting material handling

“Materials handling is the art and science involving the moving, packaging and storing of substances in any form.” Materials handling is all about transporting materials mechanically or manually in batches or one by one within the plant. This movement

 

Qus:5 Explain the steps in ISO 9000 registration and list any 4 advantages of ISO 9000 series.

  • Explanation of steps
  • Advantages

Ans.

Steps in ISO 9000 registration

The ISO 9000 registration process consists of six basic steps, which are as follows:

  1. Filing an application: This is the first step in the registration process of ISO 9000. It is also termed ‘contract’ and it takes place

 

Q6. Write short notes:

Value Stream Mapping (VSM)

(Explanation of VSM

Advantages of VSM

Steps the organization performs to create VSM)

Answer:

VSM signifies a type of flow chart that is used by an organisation to portray and enhance the quality of information and inventory flow. VSM helps an organisation to simplify the flow of information, and also ensures that the products produced by the organisation satisfy the needs and requirements of the customers. In addition, VSM enables an organisation to minimize the wastage of resources, and ensure that customers receive optimum value from the products. It should be noted that the information in a VSM is depicted with the help of symbols that are termed as the “language of lean”. The

 

 

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OM0012 – SUPPLY CHAIN MANAGEMENT

 

 
DRIVE WINTER 2015
PROGRAM/SEMESTER MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDOMN (SEM 1)
SUBJECT CODE & NAME OM0012 – SUPPLY CHAIN MANAGEMENT
BK ID-B1542
CREDITS-4
MARKS-60

 

Q1 What are the different factors affecting transportation decisions? (unit 2)

(Description/outline of different following factors and its sub factors in students own words

Carriers

  • Vehicle related cost
  • Fixed operating cost
  • Trip related cost
  • Quantity related cost
  • Overhead cost

Customers

  • Transportation cost
  • Inventory cost
  • Facility cost
  • Processing cost
  • Service level and fast delivery) 10 marks

 

Answer.

 

It is important to research the local market to learn the different types of services provided by different carriers, and then select the carrier that provides the best service.

This factor can be further divided as follows:

Vehicle related cost

It is the cost involved in maintaining the vehicle

 

 

Q2 Write short notes on risk pooling (unit 4)

(Description of risk pooling, importance of risk pooling in SCM,

Listing and summarization (along with suitable examples for each) of four, types of risk pooling, Location pooling, Product pooling:

  • Lead time pooling
  • Capacity pooling) 10 marks

Answer.

 

Risk pooling and its types

Risk pool is a term used in risk management, mostly in insurance companies. Under this system, insurance companies come together to form a pool, which can provide protection to insurance companies against catastrophic risks such as floods, earthquakes, etc.

 

There are several types of

 

 

3 Read the following case study and answer the questions given the end of the case study Best Supplier Relationship Management: Jaguar Land Rover and Gobel & Partner Jaguar Land Rover production line 8 October 2013 | CIPS Supply Management Awards 2013 “Jaguar Land Rover (JLR) transformed its position in customer satisfaction surveys and enhanced the quality of its products through an innovative partnership with a key supplier.

 

By re-evaluating the way it deals with quality control and suppliers, Jaguar took top spot in the 2012 JD Power Survey for customer satisfaction and Land Rover raced up the chart. In 2008, the survey put Jaguar at nine and Land Rover at 34 for quality, described by JLR as “clearly an unsatisfactory situation” for a premium brand and stated that “something had to change”. Component quality was identified as the key issue – for some suppliers the proportion of rejected parts was as high as 65 per cent – and some finished vehicles were being put into ‘containment’ due to faulty components. This had knock-on effects including delayed customer shipments, production line stoppages that cost £2,000 per minute and the risk that faulty parts could make their way into completed vehicles. At the time, JLR was working with 16 different suppliers across three factories to undertake parts rework and containment, resulting in differing quality regimes and an inability to share data across the company. As a result, there was no single view of any given supplier’s quality history, which made preventative action impossible. A new

director of quality was appointed who launched a review of quality across the supply chain that identified potential improvements that could be made to the inspection of incoming components from suppliers. The Inbound Materials Project was established and the 16 suppliers dealing with quality control were reduced to one – Gobel & Partner (G&P) – who saw it as an opportunity to introduce innovations and boost investment in its Qtrak quality management system, which totals £2 million to date.

This evolved into a partnership between JLR and G&P. Both realised that prevention was better than cure, and through Qtrak they could identify the component suppliers causing the most problems. Those with a recurrent history of reject parts were subject to a more rigorous inspection regime. G&P’s aim is to ensure no faulty part ever arrives at JLR production facilities and they now work on the premises of high-risk suppliers to review quality processes. The firm is also working at JLR’s new plant in China to ensure the right quality approach is in place from the beginning.

Over six years, the relationship between the firms has evolved from a traditional adversarial situation, where G&P were treated as one of a number of commodity suppliers, to one where the two are working to the same goal of “bringing premium quality to premium brands”.Wolfram Leidtke, JLR board quality director, said: “JLR is a premium brand and accordingly needs to have premium quality vehicles. Procurement has aligned with this objective. G&P has been able to transfer their global knowledge and work with JLR to develop a new approach to incoming material quality and the results are starting to speak for themselves.’ ”

(Illustrate the role quality played as criteria in JLR choosing its supplier Gobel & Partner. Explain the importance of Gobel & Partner in the supply chain(unit 6)

A Students should illustrate based on:

  • How critical is component quality to JLR
  • What were the effects of bad quality
  • What were the issues JLR had to tackle to working with 16 suppliers
  • The steps taken by JLR to improve quality

Importance of the supplier) 10 marks

Answer.

 

The role quality played as criteria in JLR choosing its supplier Gobel & Partner

 

  • Quality plays a very important role as criteria In JLR choosing its supplier. It is critical component.
  • As we see in the case study JLR was working with 16 different suppliers across three factories to undertake parts rework and containment, resulting in differing quality

Q4 “MTR Foods, the Bangalore-based food processing company, is planning to utilise the services of a third party manufacturer for the first time. The contracted plant in Mathura for producing vermicelli is expected to give it a push in the northern and eastern markets where it is trying to expand its presence. The company is also planning a capacity expansion in spices.

MTR has nine plants in Bommasandra Industrial Area in Bangalore which caters to its product categories like spices and masala, beverages, vermicelli and frozen food. The company has so far produced its brands inhouse. ‘The plant in Mathura would help us supply to the north and eastern parts of the country. It would help us source wheat faster and also trim freight costs by 6-7 per cent,’ said Sanjay Sharma, chief executive officer, MTR Foods.”

Which according to you may then be distribution strategy used by MTR? Justify your answer (unit 8)

  • (Explanation on the facts fitting the strategy
  • Identification of the strategy
  • Rationale behind choosing the strategy
  • Conclusion) 10 marks

Answer.

 

Explanation on the facts fitting the strategy

 

MTR Foods Ltd. is one of India’s leading purveyors of packaged foods.The company is one of only a few that sell packaged food nationwide. It pushed into more

 

Q5 Explain any four direct benefits of outsourcing with examples. (unit 10) A any four of the following benefits(reason why this is a benefit , description of the benefit and example)

  • Focusing on core competency
  • Reducing the expenses of manufacturing and logistics services
  • Reducing the head count of hourly employees and management
  • Improving the accuracy
  • Improving flexibility and wider range of services
  • Getting access to global networks and better technology
  • Improving services
  • Improving quality
  • Reducing capital investment and increasing cash flow

10 (2.5 marks each) 10 marks

 

Answer.

Direct benefits of outsourcing in detail are as :

  • Focusing on core competency – When a company outsources manufacturing, logistics, or both, then there is no requirement of resources to manufacture the product, to store the product or to deliver it to the customers. The company can utilise these resources for its core functions. For

 

 

Q6 Describe the supplier integration approach.(unit 12) Explanation of the stages of supplier integration with suitable examples

  • None
  • White box
  • Gray box
  • Black box

10 (2.5 marks each) 10 marks

Answer.

 

Supplier integration at any stage in the development process happens to be advantageous. But survey results have revealed that suppliers integrated Supplier integration at any stage in the development process happens to be advantageous. But survey results have revealed that

 

 

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Om0011- ENTERPRISE RESOURCE PLANNING

 

DRIVE

winter DRIVE 2015
PROGRAM
MBADS (SEM 4/SEM 6)
MBAFLEX/ MBA (SEM 4)
PGDISMN (SEM 2)
SUBJECT CODE & NAME
Om0011- ENTERPRISE RESOURCE PLANNING
BK ID – B1964
CREDIT – 4
MARKS – 60

 

Q1. a. Explain the different types of business processes. b. What are the different components of an information system.

Answer: There can be three types of business processes, which are as follows:

Management Processes: Involve processes that are carried out by the top management of an enterprise. These processes include formulation and implementation of cross-functional strategies that help an enterprise to achieve its long-term objectives. Typical management

 

 

Q2. Write short notes on : 10

  1. Customer relationship management
  2. Data warehousing
  3. Data Mining
  4. OLAP

Answer: Customer relationship management: Customer Relationship Management (CRM) is a tool that helps an organisation in establishing strong relationships with its customers. It enables an organisation to identify the needs and expectations of customers and fulfil them, which results in

 

 

Q3. Elaborate the different modules under manufacturing and production planning.

Answer: modules under manufacturing and production planning:

Material and capacity planning: Apart from purchasing quality products, you always expect on-time delivery of products. In order to fulfil these requirements, an organisation needs to develop an effective production schedule by properly planning its materials and capacity requirements. Material planning is all about managing the supply of raw materials for quality production. On

 

 

Q4. Discuss the various terminologies of ERP purchase system.

Answer: terminologies of ERP purchase system:

Purchase Requisition: It is a document that is generated to inform the purchasing department about the need of materials to be ordered (purchased). This document is created after considering the requirements of all the departments of an organisation. A purchase requisition also specifies the quantity of

 

 

Q5. CRM is a powerful tool used by an organization to acquire new customers and retain the existing ones. Explain various types of CRM. (Listing the types of CRM, Explaining the four types of CRM) 2, 8

Answer: Types of CRM: CRM can be classified into four main categories, which are explain in below:

 

Operational CRM: Operational CRM supports the front-office operations of an organisation such as sales and marketing. Apart from this, operational CRM enables an organisation to store customer

 

 

Q6.  a. Explain main application suite provided by JD Edwards World Solutions Company. b. Explain the different modules under MFG/PRO application. 10

 

Answer: JD Edwards World Solutions Company:  JD Edwards, now owned by Oracle, was founded by Jack Thompson, Dan Gregory and Ed McVaney in 1977. Initially, the organisation developed software for several small and medium-scale organisations. In 1980s, it started providing products to IBM. During this time, JD Edwards introduced Computer-Aided Systems Engineering (CASE

 

PM 0018 –CONTRACTS MANAGEMENT IN PROJECTS

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ASSIGNMENT

 

DRIVE SPRING 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME PM 0018 –CONTRACTS MANAGEMENT IN PROJECTS
BK ID B2014
Credit & Marks 4 CREDITS AND 60 MARKS

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Question.1. Explain essential elements of project contract. How a project contract is formed?

 

Answer:All agreements are not contracts. Only that agreement which is enforceable at law is a contract. An agreement which is enforceable at law cannot be contract. Thus, the term agreement is wider in scope than contract. All Contracts are agreements but all agreements are not contracts.

 

An agreement, to be enforceable by law, must posses the essential elements of a project contract as contained in section 10 of the Indian Contract Act. According to Section 10, “All agreements are contract if they are made by the free consent of

 

 

 

Question.2. What is bidding? Describe the bidding process from the buyer’s perspective.

 

Answer:Real-time Bidder (RTB) is a server to server integration option for network buyers using the Ad Exchange to evaluate and bid on each available impression.

 

The Real-time Bidder (RTB) component of an adexchange lets buyers use their own data, such as interest-based targeting or re-targeting, to help

 

 

 

 

Question.3. Explain the structure of a contract.

 

Answer:There are no hard and fast rules about forming a commercial agreement. It may be oral or written, or a combination of the 2. However, it’s always best to put down what you’ve both agreed in writing.

 

It’s important for the contractual terms to be clear and understandable, and to accurately reflect what you’ve both agreed. If there’s a dispute between

 

 

 

Question.4. Explain Co-operative Benchmarking Process (COBAP)

 

Answer:Co-operative benchmarking and collaborative benchmarking:These are the most widely used types of benchmarking because they are relatively easy to practice.

 

With co-operative benchmarking, your company may invite best–in-class organisations to meet with your benchmarking team to share

 

 

 

 

Question.5. Explain process of procurement. Using the Internet search, list the procurementactivities in the construction industry.

 

Answer:A formal procurement process is sometime seen as cumbersome or bureaucratic but for any procurement exercise it is important to follow a few key steps. If you are not a procurement expert, you will make mistakes. No doubt you will learn from them but why learn from your mistakes when you can learn from someone else’s.  A procurement process template provides a model and a framework to work within to:

 

 

 

 

Question.6. What are the different contract forms of PPP (Public Private Partnership).

 

Answer:Among different possible classifications, PPPs can be categorized into two types: a PPP of a purely contractual nature and a PPP of an institutional nature. This categorization is adopted by the European Union and by many other countries.

 

In a PPP of a purely contractual nature, the partnership between the public and the private sector is based solely on contractual links, whereas in a PPP of an institutional nature there is cooperation between the public and the private sectors

 

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