BBA405 – RETAIL MANAGEMENT

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ASSIGNMENT

 

DRIVE SUMMER 2015
PROGRAM BBA
SUBJECT CODE & NAME BBA405 – RETAIL MANAGEMENT
BOOK ID B1712
SEMESTER 4
CREDITS 2
MARKS 30

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

Q.1 Write short notes on the following:

  1. a) Functions of retailing
  2. b) Retail marketing

 

Ans : a) Functions of retailing:

 

Retailing is extremely important to everyone because without retailers we would not have access to everyday products that we need. Our lives would be very different if we could not ‘pop to the shop’ and buy virtually anything we could want.

The functions of retailing include :

 

  1. Sorting :

 

 

 

  1. b) Retail marketing:

 

Retail marketing is the range of activities undertaken by a retailer to promote awareness and sales of the company’s products. This is different from other types of marketing because of the components of the retail trade, such as selling finished goods in small quantities to the consumer or end user, usually from a fixed location. Retail

 

  1. 2 Explain the functions of merchandising manager.

 

Ans : Functions of merchandising manager:

 

Merchandise managers pick out the products that will be sold in a store and oversee their marketing and purchase. Employers usually require applicants to have some formal education or retail experience. For aspiring merchandise managers

 

 

Q.3 What is meant by retail space management? Describe the elements of store design?

 

Ans : Meaning of retail space management:

 

Once a retailer decides what to buy from vendors and how much of it to allocate to specific stores, someone needs to decide where in the stores the products will sit. This is a very important step in retail since store layouts are crucial to the shopping experience. Products need to be easy to locate, near related products, and have the correct facings. Should this product be on the endcap? Should it be at eye level? Should it have 8 facings or 10?

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BBA404- SMALL BUSINESS MANAGEMENT

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ASSIGNMENT

 

DRIVE SUMMER 2015
PROGRAM BBA
SUBJECT CODE & NAME BBA404- SMALL BUSINESS MANAGEMENT
SEMESTER 4
BK ID B1715
CREDITS 2
MARKS 30

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

1 Define small business and explain its characteristics.

 

Ans : Entrepreneurs and those who work for small businesses tend to enjoy doing a variety of tasks, and are generally flexible people. With low sales volume and high dependence upon people and labor, the atmosphere and workplace culture in a small business contrasts with those in a large, well-funded corporation.

 

Definition

In the Small Business Act, a small business is defined as “one that is independently owned and operated and which is not dominant in its

 

 

2 Explain Porter’s five forces model.

 

Ans : Michael Porter provided a framework that models an industry as being influenced by five forces. These five forces are those competitive forces that shape every single industry and market. These forces help us to analyze everything from the intensity of competition to the profitability and attractiveness of an industry.

Five Forces Analysis helps the marketer to contrast a competitive environment. Five forces analysis looks at five key areas namely the threat of entry

 

 

 

3 Explain various sources of Working Capital.

 

Ans : Working capital Definition:

 

Working capital refers to the funds needed by a business to conduct its daily operations, such as payment of wages, purchase of raw material, covering overhead costs and offering credit services. Working capital can be subdivided into two areas:

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BBA403 – International marketing

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ASSIGNMENT

 

DRIVE SUMMER 2015
PROGRAM BBA
SUBJECT CODE & NAME BBA 403 – International marketing
SEMESTER 4
BK ID B1714
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Q.1 Explain the meaning, need and significance of international marketing.

 

Ans : Meaning of international marketing :

 

International Marketing can be defined as exchange of goods and services between different national markets involving buyers and sellers.

According to the American Marketing Association, “International Marketing is the multi-national process of planning and executing the conception, prices, promotion and distribution of ideal goods and services to create exchanges that satisfy the individual and organizational objectives.”

It is concerned with the micro aspects of a market and takes the company as a unit of analysis. The purpose is to find out as to why and how a product succeeds or fails in a foreign country and how marketing efforts influence the results of international marketing.

 

Need:

 

Global marketing is the process of conveying a final product worldwide with the hopes of reaching the international marketing community. Some of the important facts about global marketing are futures markets offer highly liquid and standardized contracts to large and small market participants alike, markets require robust participation and rely on a mix of commercial participants and liquidity providers, and it is the presence of many market

 

 

 

 

 

 

Q3. Assessing political environment plays an important role in taking business decisions. Discuss this statement. What risks could arise due to political environment?

 

Answer: Environmental analysis is a strategic tool. It is a process to identify all the external and internal elements, which can affect the organization’s performance. The analysis entails assessing the level of threat or opportunity the factors might present. These evaluations are later translated into the decision-making process. The analysis helps align strategies with the firm’s environment.

 

The political factors take the country’s current political situation. It also reads the global political condition’s effect on the country and business. When conducting this step, ask questions like “What kind of government leadership is impacting decisions of the firm?”

 

Some political factors that you can study are:

 

 

 

 

 

Q.4 Explain the meaning and need of secondary research in international marketing.

 

Answer:  Meaning of secondary research in international marketing:

 

Market research is an essential part of any business plan, whether a fledgling business or a multinational organisation. Knowing that there is a sustainable market for your product and understanding what your audience expects from you is vital to a successful business launch. Market research can generally be split into two categories; primary and secondary market research.

Secondary research makes use of existing data from whatever sources are available. There are government censuses, Mintel surveys, and many private market research agencies that allow access to their data; some of it for free. It can be

 

 

 

 

Q.5 What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.

 

Ans : Mode of entry by McDonalds:

 

The attractiveness of a country as a potential market for an international business depends on balancing the benefits, costs, and risks associated with doing business in that country. The long-run economic benefits of doing business in a country are a function of factors such as the sixe of the market, the present wealth of consumers in that market, and the likely future wealth of consumers, which depends upon economic growth rates. While some markets are very large when measured by number of consumers, it is also important to look at the living standards and economic growth.

 

Franchisation mode :

 

The entry mode chosen by McDonald’s to have presence in

 

 

 

 

Q.6 Write short notes on:

 

  1. a) Product diversification

Answer: A product diversification strategy is a form of business development. Small businesses that implement the strategy can diversify their product range by modifying existing products or adding new products to the range. The strategy provides opportunities to grow the business by increasing sales to existing customers or entering new markets.

Objectives

 

 

 

 

  1. b) Product customization

 

Answer: Sellers of everything from dress shirts to handbags and even consumer packaged goods are discovering the value of letting customers create their own unique products. Retailers use Big Data to present a personalized set of products to their customers—it’s been a driving force behind Amazon’s success. Now brands are taking personalization a big step forward into mass customization. They are

 

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BBA402 MANAGEMENT ACCOUNTING

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ASSIGNMENT

 

DRIVE SUMMER 2015
PROGRAM BBA
SUBJECT CODE & NAME BBA402 MANAGEMENT ACCOUNTING
SEMESTER 4
BK ID B1713
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Q.1 Budgetary control is a strong business tool that helps companies maximize profits. Explain the

advantages of budgetary control.

 

Ans :  Advantages of budgetary control :

 

Every business needs to have a budgetary control system in place for effective and proper financial planning for the business. Sometimes the lack of a proper accountability program in a business may cause the business to make losses and incur unnecessary expenses. The benefits of budgetary control in business include the following;

 

  1. The role of the budgetary control in a business is to monitor and control all income and expenses. It also helps with managing the demands for cash and minimizes borrowing of money to operate the business.

 

  1. When there is a budgetary control system

 

 

 

Q.2 The success of a business enterprise depends to a great extent on how efficiently and effectively it can control costs. 

Give the meaning of standard costing.  Describe estimated cost and standard cost. 

 

Ans :  Meaning of standard costing  :

 

Standard costing is an important subtopic of cost accounting. Standard costs are usually associated with a manufacturing company’s costs of direct material, direct labor, and manufacturing overhead.

Rather than assigning the actual costs of direct material, direct labor, and manufacturing overhead to a product, many manufacturers assign the expected or standard cost. This means that a manufacturer’s inventories and cost of goods sold will begin with amounts reflecting the standard costs, not the actual costs, of a product. Manufacturers, of course, still have to pay the actual costs. As a result there are almost always differences between the actual costs and the standard costs, and those differences are known as variances.

Standard costing and the related variances is a valuable management tool. If a variance arises, management becomes aware that manufacturing costs have differed from the standard (planned, expected) costs. If actual costs are

 

 

  1. Marginal costing plays a major role in making certain decisions. It provides information to management regarding the behavior of costs and the incidence of such costs on the profitability of an undertaking. Please explain the advantages of marginal costing.

 

Answer : What is Marginal Costing?

It is a costing technique where only variable cost or direct cost will be charged to the cost unit produced.

 

Marginal costing also shows the effect on profit of changes in volume/type of output by differentiating between fixed and variable costs.

 

Salient Points:

 

 

 

Q.4 Variance analysis is a tool for measuring performance and depends on the principle of

management by exception. Explain the uses of variance. 

 

From the following information, calculate sales margin price variance and sales margin volume

variance.

 

 

Budgeted sale                                                     Actual sale
product Qty.

units

Sales price per unit (rs) Standard price per unit (rs) product Qty.

units

sales price per (rs)
A 600 20 12 A 800 24
B 400 15 9 B 600 12
  1000       1400  

 

 

 

 

Ans : The uses of variances  :

 

Variance analysis, also described as analysis of variance or ANOVA, involves assessing the difference between two figures. Its uses are described below :

 

  1. Budget vs. Actual Costs:

 

Variance analysis is important to assist with managing budgets by controlling budgeted versus actual costs. In program and project management, for example, financial data are generally assessed at key intervals or milestones. For instance, a monthly closing report might provide quantitative data about expenses, revenue and remaining inventory

 

 

Calculation of standard margin price variance and sales margin volume variance :

 

 

Pro. Budgeted sale price per unit(rs) St. cost per unit St. sale margin Budgeted quantity Budgeted profit Actual sales price Actual sales margin Actual sales quantity(unit) Actual profit (rs)
A 20 12 8 600 4800 24 12 800 9600
B 15 9 6 400 2400 12 3 600 1800
Total       1000 7200     1400 11400

 

 

 

Sales margin volume variance(SMVV) = SM(AQ – BQ)

For A     = 8(800 – 600) = Rs. 1600

For B     = 6(600-400)  = Rs. 1200

 

Total sales margin volume variance      = 1600 + 1200  = Rs. 2800

 

 

 

 

 

 

Q.5 Explain the determinants of working capital requirements. 

 

Ans : Determinants of working capital requirements :

 

Requirements Of working capital depend upon various factors such as nature of business, size of business, the flow of business activities. However, small organization relatively needs lesser working capital than the big business organization. Following are the factors which affect the working capital of a firm:

 

  1. Size Of Business:-

 

Working capital requirement of a firm is directly

 

 

Q.6 From the following information prepare (i) a statement of sources and uses of funds and (ii) a

schedule of changes in working capital for M/s. Eshwari  & co.  Balance sheets as on 31stMarch

2010 and 2011 are:

 

Additional Information

 

(i)  Depreciation of Rs. 2,500 charged on Land & Buildings

 

(ii)  Building amounting to Rs. 5,000 was sold for Rs. 4,700.

 

 

Answer :

 

 

Statement of sources and uses of funds
 Sources of Fund  Amount  Application of Fund  Amount
 Equity Share Capital      12,500  Redeemable Preference Shares         5,000
 Decrease in Working Capital         3,750  Purchase of Building      25,000

 

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BBA401- E-COMMERCE

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ASSIGNMENT

 

DRIVE FALL 2014
PROGRAM BBA
SUBJECT CODE & NAME BBA401- E-COMMERCE
SEMESTER 4
BK ID B1712
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

Q.1 a. Amazon is the world’s online marketplace® for all the books, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, Amazon offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses.

 

  1. What are the advantages and disadvantages of e Commerce?

 

Ans :  a. Listing the opportunities and explaining

 

Electronic commerce or e-commerce refers to a wide range of online business activities for products and services.

 

Three primary opportunities are:-

 

  1. Fastest Growing Segment:-

 

Jack Plunkett of Plunkett Research says

 

 

Q.2  a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram

 

  1. Write short note on Hyper Text Mark up Language (HTML) with example

 

Ans : a. Characteristics of Gateways in the TCP/IP reference model:

 

  1. TCP/IP has characteristics that enable the protocol to operate as its standardized implementation requirements dictate. These characteristics can combine with development choices that result in poor performance.

 

  1. Transactional applications are affected by the overhead required for connection establishment and termination. For example, each time a connection is established on an Ethernet network, three packets of approximately 60 bytes each must be

 

 

  1. Explanation on HTML :

 

Developed by Tim Berners-Lee in 1990, HTML is short for HyperText Markup Language and is a language used to create electronic documents, especially pages on the World Wide Web that contain connections called hyperlinks to other pages. Every web page you see on the Internet, including this one contains HTML code that helps format and show text and images in an easy to read format. Without HTML a browser

 

 

 

Q.3 Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?

 

Ans : Need of intelligent Website:-

 

An intelligent site is always attractive. It always has the right balance or attributes, functional characteristics and content and they are organized in the way that they serve the best to the visits, and also stimulate revisits to the site. Following are the benefits of an intelligent website:

 

  1. Save you precious time:

 

 

Q.4.  When a data is sent across the network it is encrypted and arranged in a way that even

if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.

 

Ans : Encryption:-

 

In cryptography, encryption is the process of encoding messages (or information) in such a way that third parties cannot read it, but only authorized parties can. Encryption doesn’t prevent hacking but it prevents the hacker from reading the data that is encrypted. In an encryption scheme, the message or information (referred to as plaintext) is encrypted using an encryption algorithm, turning it into an unreadable cipher text (ibid.). This is

 

Q.5.  Explain the different categories of electronic payment system in detail.

 

Ans : These are the kind of systems that will accept payments through electronic means.

 

Types of Electronic payment system:

 

  1. Electronic cards:

 

Electronic cards are designed to reflect your bank account. By having one, it means that you definitely do not need to visit your bank physically in order to access your account. Mostly cut out of hard plastic material to make them durable, the

 

 

Q.6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example. 

 

Ans :  Internet services:

 

  1. Electronic Mail:-

 

Electronic mail is one of the most popular and basic network services. It’s relatively low risk, but that doesn’t mean it’s risk free. Forging electronic mail is trivial (just as is forging regular postal mail), and forgeries facilitate two different types of attacks: attacks against your reputation and social manipulation attacks (e.g., attacks in which

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MI0041 – JAVA AND WEB DESIGN

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ASSIGNMENT

 

DRIVE SUMMER  2015
PROGRAM MBADS (SEM 4/SEM 6)MBAFLEX/ MBA (SEM 4)PGDISMN (SEM 2)
SUBJECT CODE & NAME MI0041 – JAVA AND WEB DESIGN
BK ID B2016
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

  1. 1. a. How is the heading created on a webpage? Explain with an example.

 

Answer:Heading structure is important not only to present a clear structure to the web page but also in consideration of those using text readers and the search engines.

 

First let’s go over what Heading tags are.

Heading Tags

 

Heading tags are used to define the headings in your page. There are 6 available, h1 set of heading tags being the biggest and boldest and the h6 set

 

 

 

  1. Cast light on the various components of a webpage.

 

 

Answer:A Web page is divided into 5 parts: banner, corner, sidebar, body, and continuation. ht2html lets you control which of these parts are included, and you control what goes in each of these parts. Here’s a picture:

 

 

 

 

 

 

 

 

  1. 2. What do you understand by Literals? Put down Integer literals and Floating-point literals in detail.
  • Meaning of Literals
  • Explaining the details of Integer literals and Floating-point literals

 

Answer:In computer science, a literal is a notation for representing a fixed value in source code. Almost all programming languages have notations for atomic values such as integers, floating-point numbers, and strings, and usually for booleans and characters; some also have notations for elements of enumerated types and compound values such as arrays, records, and objects. An anonymous function is a literal for the function type.

 

 

 

 

 

  1. 3. How is file read by using Buffered Output Stream?

 

Answer:In our previous discussions we came across ‘Byte Streams’ and ‘Character Streams’ in Java. In this particular blog we will dive into ‘Buffered Streams’. We will come to know how to read from and write to a file in java using ‘Bufferd Streams’ and why this is a good practice to use buffered streams over byte and character streams.In case of ‘byte’ and ‘character’ streams every byte or piece of data that s being read or write requires an direct support from underlying OS because of not having an intermediate buffer included. This makes a extensive use of memory and resources. On the other hand Buffered streams works as a

 

 

 

 

  1. 4. Elaborate on the try and catch Blocks, its processes and codes.
  • Describing the try and catch Blocks
  • Explaining the processes
  • Writing the codes

 

 

Answer:You see it all over in Java examples and code: EmptyCatchClauses;

 

try {

someObject.something();

} catch(Exception e) {

// should never happen

}

 

 

Either code can handle the exception, then the

 

 

 

 

  1. 5. Write notes on:

 

  1. The java.sql Package

 

Answer: java.sql: java.sql is an API to access and process the data stored in a database, typically a relational database using the java. Different drivers can be installed dynamically for the access of various databases, using a framework which in-built in this JDBC API.

 

The java.sql package contains the entire JDBC API that sends SQL (Structured Query Language) statements to relational databases and retrieves the results of executing those SQL statements. Figure 18-1 shows the class hierarchy of this package. The JDBC 1.0 API became part of the core Java API in Java 1.1. The JDBC 2.0 API supports a variety of new features and is part of the Java 2 platform.

 

 

 

 

  1. The javax.sql Package

 

Answer: javax.sql: javax.sql is a JDBC API for the server side for accessing and processing the data from the databases typically a relational database using java. It is the essential part for J2EE. This API provides the facilities such as connection pooling, distributed transactions and row sets for the enterprise applications. An interface by name DataSource is provided in this API as an alternative to DriverManager to establish the connection.

 

 

 

 

 

 

  1. 6. Create Simple JSP Pages with proper java application.

 

Answer:A JSP document is a JSP page written in XML syntax as opposed to the standard syntax described in Chapter 5, JavaServer Pages Technology. Because it is written in XML syntax, a JSP document is also an XML document and therefore gives you all the benefits offered by the XML standard:

 

  • You can author a JSP document using one of the many XML-aware tools on the market, enabling you to ensure that your JSP

 

 

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MI0040 – TECHNOLOGY MANAGEMENT

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ASSIGNMENT

 

DRIVE SUMMER  2015
PROGRAM MBADS (SEM 4/SEM 6) MBAFLEX/ MBA (SEM 4) PGDOMN (SEM 2)
SUBJECT CODE & NAME MI0040 – TECHNOLOGY MANAGEMENT
CREDITS 4
BK ID B2010
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

  1. 1. What are the usual sources of economic progress in a country?

 

Answer: Economic growth is the increase in the inflation-adjusted market value of the goods and services produced by an economy over time. It is conventionally measured as the percent rate of increase in real gross domestic product, or real GDP. Of more importance is the growth of the ratio of GDP to population (GDP per capita, which is also called per capita income). An increase in growth caused by more efficient use of inputs (such as physical capital, population, or territory) is referred to as intensive growth. GDP growth caused only by increases in the amount of inputs available for use is called extensive growth.

 

 

 

 

 

  1. 2. a. State the relationship between management paradigms and technology.

 

Answer:“Business relationship management consists of knowledge, skills, and behaviors (or competencies) that foster a productive relationship between a service organization (e.g. Human Resources, Information technology, a finance department, or an external provider) and their business partners.” BRM is nothing new, the discipline has been researched and defined for a decade, it seems that IT service management was just a little late coming to the party.

 

The business relationship manager functions as a two

 

 

 

 

  1. What are the changing trends in a technology industry?

 

Answer:Remember when the computer replaced the typewriter business? It took awhile for computers to become prevalent, but the speed of change is increasing. New innovations are accelerating the path to obsolescence for some industries. Here are a few examples of current trends are causing industries to vanish.

 

Paper Maps Folding Into GPS: Global positioning systems (GPS) are popular gadgets for drivers, pilots, hikers, boaters and anyone else attempting to find their way. Personal navigation devices (PNDs) have become so common, rental car companies make them available for rent with their cars. Instead of attempting to follow tiny lines on an

 

 

 

 

 

 

 

  1. 3. The process of Strategic planning covers multiple factors. Explain all of those factors.

 

Answer:The preparation of a strategic plan is a multi-step process covering vision, mission, objectives, values, strategies, goals and programs. These are discussed below.

 

The Vision: The first step is to develop a realistic Vision for the business. This should be presented as a pen picture of the business in three or more years time in terms of its likely physical appearance, size, activities, structure, scale offerings etc. Answer the question: “if someone from Mars visited the business, what would they see (or sense)?” Consider its future products, markets, customers, processes, location, staffing etc. Here is a great example of a vision:

 

The Mission: The nature of a business is often

 

 

 

 

 

  1. 4. a. Define Technology Development

 

Answer: Technological evolution as an innovation- and technology-related theory describes technology development. The Czech philosopher Radovan Richta (1924–1983) originated the theory.The pretechnological period, in which all other animal species remain today aside from some avian and primate species was a non-rational period of the early prehistoric man.

 

The emergence of technology, made possible by the development of the rational faculty, paved the way for the first stage: the tool. A tool

 

 

 

 

  1. Delineate the phases of its process.

 

Answer:It’s important to understand that the three stages outline the introduction of the fundamental types of technology, and so all three continue to be widely used today. A spear, a plow, a pen, and an optical microscope are all examples of tools.

 

 

 

  1. 5. a. Explain the emerging trends in infrastructure and facilities sector.

 

Answer:Current Global Scenario:Currently, the global economy is in severe slowdown mode amidst deepening credit crunch and upsetting developmental targets of economies across the world. In the prevailing scenario, infrastructure remains a top priority for addressing developmental gaps as it is considered omnipotent with potentials of lifting economies out of the financial turmoil. The governments around the world are pumping money to generate demands for goods and services by creating jobs through higher spending into physical and social infrastructure. Likewise, the Indian government on its part is not lagging behind on this score and has taken concrete steps to revive the sector to regain its past glory.

 

 

 

 

  1. 6. Write short note on

 

  1. Technological Impact on Education

 

Answer:Research:If a school’s library is outdated or lacking in a selection of titles, a student might find it difficult to compile the necessary research for an essay or research paper. As long as the school has a computer lab, students are able to use the Internet and digital encyclopedias to obtain the research they need. While students should be wary of the legitimacy of some of the content they read online, many schools use software like the Encyclopedia Britannica to help students do research.

 

 

 

 

  1. Technological Impact on Communication and Transportation

 

Answer:In recent years, the cost of personal computers and peripherals has dropped sharply even as their processing power and storage capacity have skyrocketed. Likewise, as the growth of broadband and always-on Internet connections illustrates communication fees continue to drop even as connection speeds increase. The lower cost and higher functionality of information and communication systems has had a profound effect in increasing the population of Internet users and fostering the

 

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MI0039- E-COMMERCE

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ASSIGNMENT

 

DRIVE SUMMER 2015
PROGRAM MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDISMN (SEM 2)

SUBJECT CODE & NAME MI0039- E-COMMERCE
BK ID B2015
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

  1. 1. Explain the various areas wherein the E-commerce is finding place?

 

Answer:Open source e-Commerce is a free of charge platform that doesn’t imply licenses fee. Furthermore, open source users are also responsible for installing, maintaining, securing and configuring the software on their own servers. In order to set up an open source platform, basic technical expertise is required in the areas of web design and development. Software products that are distributed as open source are generally free, and users can access and modify the source code. Several examples of typical open source E-commerce platforms are PayCart, PrestaShop, osCommerce, Magento,Thelia and Cart42.

 

There are multiple types of sales scenario that eCommerce system can combine depending on a company’s sales approach towards their

 

 

 

  1. 2. a. Explain the brokerage model and its advantages.

 

Answer:Business models involve different levels in what are known as supply/value chains. Value chains outline the activities involved in creating value from the supply side of economics—where raw materials are used to manufacture a product—to the demand side when finished products or components are marketed and shipped to re-sellers or end-users. Companies review and analyze different steps in value chains to create optimal and effective business models.

 

Some long-established business models used in the physical world have been adopted on the Internet with varying degrees of success. Among these are mail-order models, advertising models, free-trial models, subscription models, and direct marketing models. Other business models are native to the Internet and e-commerce and

 

 

 

 

 

  1. Explain the various trends in E-commerce.

 

Answer:1. Implementing more responsive design: Sixty-six percent of all time spent on ecommerce sites is done across mobile devices, and 61 percent of customers leave a site if it isn’t mobile-friendly. This is no secret, but the rate of change in response is enormous. This rate of change explains why optimizing the user experience for smartphones and tablets — not just smaller screens, but multiple devices with different screens — is more of a priority than ever before. Responsive design adoption is poised to grow rapidly.

 

  1. Bringing Apple Pay online: Apple launched its brick-and-mortar payment system last year, to much fanfare. Though Apple Pay is still strictly an in-store payment solution, there is speculation that it could become available to ecommerce merchants in the coming months. Already, Apple has entered partnerships with

 

 

 

 

 

  1. 3. Explain the concept of E-CRM and discuss its benefits and limitations.

 

Answer: The eCRM or electronic customer relationship management encompasses all the CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers making use of information technology (IT). eCRM is enterprises using IT to integrate internal organization resources and external “marketing” strategies to understand and fulfill their customers needs. Comparing with traditional CRM, the integrated information for eCRMintraorganizational collaboration can be more efficient to communicate with customers.

 

 

 

 

 

  1. 4. Explain the impact of social network on business. Also discuss the revenue models for social networking websites.

 

Answer:The impact of social network on business is significant.Social_Media_MarketingThe use of social media is growing at an astronomical rate. With Facebook floating on the stock exchange at a mind boggling $104 billion, many naysayers predict a bubble. However, there is no denying the power of social media and the impact that it can have on the business of marketing.

 

 

 

 

 

  1. 5. a. Explain in brief the various measures of client computer security.

 

Answer: Connecting an insecure computer to a network places that computer, its users and any information it contains at risk. Insecure computers also represent a threat to other computers, users and information on the network, since intruders frequently use one compromised machine to attack others either simply by using it to generate network traffic in a distributed denial of service attack, or more subtly by using the access that the compromised computer or its users have to compromise others.

 

  • Ensure your anti-virus program is up-to

 

 

 

  1. Databases forms the core of all business but it is also exposed to various threats. Explain in brief the various measures for protecting database from database threat.

 

Answer: Implementing the following suggestions to protect your databases from insider attacks might make the difference between a secure organization and the next news story about yet another company that has suffered a major data breach.

 

  1. Identify, Locate and Discover

 

 

 

  1. 6. Explain the conflict resolution and grievances redress mechanism in e-commerce. Also highlight government’s role in e-commerce activities.

 

Answer: Conflict resolution and grievances redressal

 

The manager should immediately identify all grievances and must take appropriate steps to eliminate the causes of such grievances so that the employees remain loyal and committed to their work. Effective grievance management is an essential part of personnel management. The managers should adopt the following approach to manage grievance effectively-

 

  • Quick action- As soon as the grievance arises, it should be identified and resolved. Training must be given to the managers to effectively

 

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MI0038- ENTERPRISE RESOURCE PLANNING

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ASSIGNMENT

 

DRIVE SPRING DRIVE 2015
PROGRAM MBADS (SEM 4/SEM 6)MBAFLEX/ MBA (SEM 4)PGDISMN (SEM 2)
SUBJECT CODE & NAME MI0038- ENTERPRISE RESOURCE PLANNING
BK ID B1964
CREDITS 4
MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

 

  1. 1. a. Explain the different types of business processes.

 

Answer:Types of processes in an organization

 

There are three different types of business processes:

  • Primary processes (also called essential processes)
  • support processes
  • Management processes

 

Primary processes: Primary processes are end-to-end, cross-functional and deliver value to customers. Primary processes are often called critical processes, as they represent the essential activities that an organization performs to accomplish its mission. These processes make up the value chain where each step adds value to the previous step as measured by its contribution in the creation or delivery of a product or service,

 

 

 

  1. What are the different components of an information system

 

Answer:Qualified people are a vital component of any information system. Technical personnel include development and operations managers, business analysts, systems analysts and designers, database administrators, computer programmers, computer security specialists, and computer operators. In addition, all workers in an organization must be trained to utilize the capabilities of information systems. Billions of people around the world are learning about information systems as they use the Web.

 

Information systems support operations, knowledge work, and management in organizations. (The overall structure of organizational

 

 

 

 

  1. 2. Write short notes on

 

  1. Customer relationship management: Customer relationship management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.CRM products come

 

 

 

  1. Data warehousing: In computing, a data warehouse (DW or DWH), also known as an enterprise data warehouse (EDW), is a system used for reporting and data analysis. DWs are central repositories of integrated data from one or more disparate sources. They store current and historical data and are used for

 

 

  1. Data Mining: Data Mining is an analytic process designed to explore data (usually large amounts of data – typically business or market related – also known as “big data”) in search of consistent patterns and/or systematic

 

 

 

 

 

  1. OLAP:OLAP (online analytical processing) is computer processing that enables a user to easily and selectively extract and view data from different points of view. For example, a user can request that data be analyzed to display a spreadsheet showing all of a company’s beach ball products sold in Florida in the month of July, compare revenue figures with those for the same products in September, and

 

 

 

 

  1. 3. Elaborate the different modules under manufacturing and production planning

 

Answer:Traditionally production planning software was a separate package or an independingly functioning module in Standard ERP. The level of administration needed was high and reporting took a long time.Standard ERP has a

 

 

  1. 4. Discuss the various terminologies of ERP purchase system

 

Answer:Purchase Management module in eresource ERP streamlines procurement of required raw materials, packaging material, sub assembly and other non-inventory materials. It automates the processes of identifying potential suppliers, Supplier Evaluation, Supplier Quote Evaluation, awarding purchase order to the supplier, and billing processes. Purchase module is tightly integrated with the inventory control and production planning modules.

 

 

 

  1. 5. CRM is a powerful tool used by an organization to acquire new customers and retain the existing ones. Explain various types of CRM.

 

Answer: Customer Relationship Management, better known as CRM, is a broad term that covers concepts used by companies to manage their relationships with customers, which may include attracting the customer, analyzing the customer, and satisfying the customer. CRM is not simply advanced technology; it is a comprehensive approach to customer relationship management. Straight Marketing offers different

 

 

 

 

  1. 6. a. Explain main application suite provided by JD Edwards World Solutions Company.

 

Answer:In June 2003, the JD Edwards board agreed to an offer in which PeopleSoft, a former competitor of JD Edwards, would acquire JD Edwards. The takeover was completed in July. OneWorld was added to PeopleSoft’s software line, along with PeopleSoft’s flagship product Enterprise, and was renamed JD Edwards EnterpriseOne.

 

 

Within days of the PeopleSoft announcement,

 

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IB0013 –Export Import management

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ASSIGNMENT

 

DRIVE SUMMER 2015
PROGRAM MBADS (SEM 3/SEM 5) MBAFLEX/ MBA (SEM 3) PGDIB (SEM 1)
SUBJECT CODE & NAME IB0013 –Export Import management
CREDIT 4
BK ID B 1907
MAX.MARKS 60

 

 

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

1 What do you mean by export? How many types of exports are there?

 

Answer: The term export means shipping the goods and services out of the port of a country. The seller of such goods and services is referred to as an “exporter” and is based in the country of export whereas the overseas based buyer is referred to as an “importer”. In International Trade, “exports” refers to selling goods and services produced in the home country to other markets.

 

Export Development and Working Capital Financing

Enables U.S. businesses to obtain loans that facilitate the export of goods or services by providing the liquidity needed to accept new business, grow

 

 

 

 

Q2. Setting up an appropriate business organization specifically dedicated to export is one of the essential requirements to initiate export business. List the important points in setting up an export firm and discuss them in brief.

 

Answer: An integral aspect of starting a successful export business in India is to have a proper understanding of the products being exported. The entrepreneurs need to perform a thorough research of the market where they are intending to export.

 

Good research can also help them determine which market is good for the type of products being exported by them. This is better than trying to deal with all the markets at one go.

 

The markets should be approached on a priority basis and thorough research should be done on products and designs being done overseas. It is

 

 

 

 

3 Discuss the stages in processing of an export order.

 

Answer: In reality, an export exercise is concluded successfully only after the exporter has been able to deliver the consignment in accordance with the export contract and receive payment for the goods.

These are listed as follows:

 

  1. Having an Export Order: Processing of an export order starts with the receipt of an export order. An export order, simply stated, means that there should be an agreement in the form of a document, between the exporter and importer before the exporter actually starts producing or procuring goods for shipment. Generally an export order may take the form of proforma invoice or purchase order or letter of credit. You have already learnt these just in the

 

 

 

4 Write short notes on:

 

(a) Transport risk

 

Answer: The risk of loss due to the possibility that the infrastructure in an area may be insufficient to complete a project or transport a good. For example, there may be no highways or major roads in an area, which will make it

 

 

 

(b) Credit risk

Answer: Credit risk refers to the risk that a borrower will default on any type of debt by failing to make required payments. The risk is primarily that of the lender and includes lost principal and interest, disruption to cash flows, and

 

 

 

5 What is the significance of bill of lading for exporter and importer? Explain any 2 types.

 

Answer: A bill of lading is a document issued by a carrier which details a shipment of merchandise and gives title of that shipment to a specified party. Bills of lading are one of three important documents used in international trade to help guarantee that exporters receive payment and importers receive merchandise. A straight bill of lading is used when payment has been made in advance of shipment and requires a carrier to deliver the merchandise to the appropriate party. An order bill of lading is used when shipping merchandise prior to payment, requiring a carrier to deliver the merchandise to the importer, and at the endorsement of the

 

 

 

 

 

6 What are the different types of custom duties levied on imported goods?

 

Answer: Customs Duty is a type of indirect tax levied on goods imported into India as well as on goods exported from India. Taxable event is import into or export from India. Import of goods means bringing into India of goods from a place outside India. India includes the territorial waters of India which extend upto 12 nautical miles into the sea to the coast of India. Export of goods means taking goods out of India to a place outside India. In India, the basic law for levy and collection of customs duty is Customs Act, 1962. It provides for levy and collection of duty on imports and exports, import/export procedures, prohibitions on importation and exportation of goods

 

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